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- Tasks: Lead the creation of a global insights library and manage knowledge sharing.
- Company: Join a dynamic team at a global powerhouse focused on customer-centric data-driven decisions.
- Benefits: Enjoy a full-time role with opportunities for remote work and professional development.
- Why this job: Shape the future of insight sharing and help teams make informed decisions every day.
- Qualifications: Experience in insights or commercial industries and knowledge management platforms required.
- Other info: Apply by 12 June 25 to be part of this exciting journey.
The predicted salary is between 28000 - 48000 £ per year.
Do you love turning data into decisions and insights into impact? Do you dream of building something from the ground up that helps teams across the globe truly understand their customers? Then this role could be perfect for you.
The newly created Insight Capability Hub is a global powerhouse designed to champion customer centricity and data-driven decision-making across the business. Our mission is to help colleagues around the world understand our customers and categories better than anyone else. And we need you to lead the charge on insight knowledge management.
As the architect of our global insights library, you’ll design the systems, processes, and strategies that make it easy for teams to find, share, and act on insights. You’ll collaborate across four core teams—Brand Tracking & Campaign Evaluation, Insights & Market Research, Marketing Effectiveness, and Insight Knowledge Management—to connect the dots and organise content that drives action.
You’ll define best practices, build governance frameworks, and create standardised templates that make insight sharing seamless. From taxonomy to templates, from access controls to AI innovations—you’ll be the go-to expert for all things insight knowledge. You’ll also partner with the Academy of Marketing to educate and inspire teams across regions, delivering training and workshops that bring insights to life.
You’ll bring a tone of experience from your solid background in insights or commercial industries, along with hands-on experience in managing knowledge management platforms. You’re a digital storyteller who knows how to bring insights to life—skilled at creating engaging content, organising information with purpose, and collaborating effectively in a fast-paced, global environment.
If the idea of building a smarter, more connected insight network excites you—and you’re passionate about helping teams make more informed decisions every day—we’d love to hear from you.
This role closes on 12 June 25. Ready to shape the future of insight sharing? Apply now.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Retail
Insights Knowledge Manager employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Knowledge Manager
✨Tip Number 1
Familiarise yourself with the latest trends in data-driven decision-making and customer insights. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insights and knowledge management field. Attend relevant webinars or industry events to connect with potential colleagues and learn about best practices that you can bring to the role.
✨Tip Number 3
Showcase your experience with knowledge management platforms by preparing examples of how you've successfully implemented systems or processes in previous roles. This will demonstrate your capability to lead the Insight Capability Hub effectively.
✨Tip Number 4
Prepare to discuss your approach to training and educating teams on insights sharing. Think of innovative ways you could inspire and engage colleagues, as this is a key part of the role.
We think you need these skills to ace Insights Knowledge Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Insights Knowledge Manager position. Familiarise yourself with the key aspects of the role, such as knowledge management, data-driven decision-making, and collaboration across teams.
Tailor Your CV: Customise your CV to highlight relevant experience in insights, knowledge management platforms, and digital storytelling. Use specific examples that demonstrate your ability to turn data into actionable insights and your experience in managing knowledge systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer centricity and data-driven strategies. Explain how your background aligns with the mission of the Insight Capability Hub and how you can contribute to building a smarter insight network.
Showcase Your Skills: In your application, emphasise your skills in creating engaging content, organising information, and collaborating in a fast-paced environment. Mention any experience you have in training or workshops, as this is a key part of the role.
How to prepare for a job interview at Specsavers
✨Showcase Your Data Storytelling Skills
As an Insights Knowledge Manager, your ability to turn data into compelling narratives is crucial. Prepare examples of how you've transformed complex data into actionable insights in previous roles. This will demonstrate your expertise and creativity in making data relatable.
✨Familiarise Yourself with Knowledge Management Platforms
Since the role involves managing knowledge management platforms, it's essential to be well-versed in the tools and technologies used in this area. Research the latest trends and best practices in knowledge management to discuss how you can implement them effectively.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role, so be ready to discuss your experience working across different teams. Think of specific instances where you successfully collaborated on projects, particularly in a fast-paced environment, and how you contributed to achieving common goals.
✨Understand Customer Centricity
The company values customer-centric decision-making, so it's important to articulate your understanding of this concept. Be prepared to discuss how insights can drive customer engagement and satisfaction, and share any relevant experiences that highlight your commitment to putting customers first.