At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a friendly environment.
- Company: Join Specsavers, a trusted name on the high street with a supportive team.
- Benefits: Earn up to £12.91 per hour, enjoy birthday leave, and access wellness support.
- Other info: Great training, progression opportunities, and a certified Great Place to Work.
- Why this job: Be part of a team that delivers exceptional customer service and makes a difference.
- Qualifications: Passion for customer service; optics experience is a bonus but not required.
The predicted salary is between 24000 - 26800 £ per year.
As a Trainee Optical Assistant at Specsavers, you'll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. Optics experience is preferred but not essential; you will need a passion for excellence in customer service!
What's on Offer?
- Up to £12.91 an hour depending on experience
- Full time 40 hours - will also consider part time
- Extra day off on your birthday
- Discounted hearing and eyecare benefits
- Enhanced sick pay
- Enhanced pay for family leave (Maternity/ Paternity etc)
- WeCare employee support services
- Headspace App access to support your wellbeing
- Excellent in store training provided
- Progression opportunities
What we're looking for?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Taking phone calls
If you are comfortable with the responsibilities we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
Trainee Optical Retailer in Ilkley employer: Specsavers
Specsavers is an exceptional employer, offering a supportive work environment in Ilkley where you can thrive as a Trainee Optical Retailer. With competitive pay, comprehensive training, and a strong focus on employee wellbeing, including access to the Headspace App and enhanced family leave, you'll find ample opportunities for personal and professional growth while being part of a team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Retailer in Ilkley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you care about your appearance can set a positive tone for the rest of the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Trainee Optical Retailer in Ilkley
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering excellent customer service. We want to see that you genuinely care about helping customers and creating a welcoming atmosphere in our stores.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Trainee Optical Retailer role. Mention specific skills or experiences that relate to the responsibilities listed in the job description.
Be Yourself:We’re looking for friendly faces, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you a great fit for our team at Specsavers!
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
As a Trainee Optical Retailer, you'll be the friendly face of the store. Brush up on your customer service skills and think about how you can create a welcoming atmosphere. Be ready to share examples of how you've provided excellent service in the past.
✨Familiarise Yourself with Specsavers
Do a bit of homework on Specsavers. Understand their values, services, and what makes them a household name. This will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Common Interview Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your answers will help you feel more confident and articulate during the interview.
✨Show Your Passion for Optics
Even if you don't have prior experience in optics, express your enthusiasm for the field. Talk about why you want to work in this industry and how you plan to learn and grow in the role. Your passion can set you apart!
