At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a friendly environment.
- Company: Join Specsavers, a trusted name on the high street with a focus on customer care.
- Benefits: Earn up to £12.91 per hour, enjoy birthday leave, and access wellness support.
- Other info: Enjoy career progression in a certified Great Place to Work.
- Why this job: Be part of a team that values customer service and offers great training opportunities.
- Qualifications: No optics experience needed, just a passion for excellent customer service.
The predicted salary is between 24000 - 26700 £ per year.
As a Trainee Optical Assistant at Specsavers, you'll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. Optics experience is preferred but not essential; you will need a passion for excellence in customer service!
What's on Offer?
- Up to £12.91 an hour depending on experience
- Full time 40 hours - will also consider part time
- Extra day off on your birthday
- Discounted hearing and eyecare benefits
- Enhanced sick pay
- Enhanced pay for family leave (Maternity/ Paternity etc)
- WeCare employee support services
- Headspace App access to support your wellbeing
- Excellent in store training provided
- Progression opportunities
What we're looking for?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Taking phone calls
If you are comfortable with the responsibilities we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
Trainee Optical Assistant — Customer-First Eye Care in Ilkley employer: Specsavers
Specsavers is an exceptional employer, offering a supportive and dynamic work environment in Ilkley, West Yorkshire. With a strong focus on employee development, you will benefit from excellent training opportunities, competitive pay, and a range of perks including enhanced sick pay and wellbeing support. Join a team that values customer service excellence and enjoy the unique advantage of working for a certified Great Place to Work company.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant — Customer-First Eye Care in Ilkley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their customer-first approach.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows that you respect the opportunity and are serious about joining the Specsavers team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role right there, making it easier for you to tailor your approach.
We think you need these skills to ace Trainee Optical Assistant — Customer-First Eye Care in Ilkley
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering excellent customer service. We love candidates who can show they genuinely care about helping others, so share any relevant experiences that demonstrate this.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Trainee Optical Assistant role. Mention specific responsibilities from the job description and how your skills align with them. We want to see why you’re the perfect fit!
Be Yourself:We’re looking for friendly faces, so let your personality shine through in your application. Don’t be afraid to show a bit of your character and enthusiasm for the role. Authenticity goes a long way in making a great first impression!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need about the role there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
Since this role is all about delivering top-notch customer service, brush up on the key principles of excellent customer care. Think about examples from your past experiences where you went above and beyond for a customer, even if it’s not in optics. This will show your passion for helping others!
✨Familiarise Yourself with Specsavers
Do a bit of homework on Specsavers before your interview. Understand their values, mission, and what makes them a great place to work. Mentioning specific initiatives or benefits they offer can really impress the interviewers and show that you're genuinely interested in being part of their team.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your answers out loud can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though you’re applying for a trainee position, first impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about joining the team at Specsavers.
