At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a supportive team.
- Company: Join Specsavers, a community-focused practice dedicated to outstanding patient care.
- Benefits: Competitive pay, performance bonuses, discounts, and extra day off for your birthday!
- Other info: Flexible part-time hours with no Sunday work and a strong focus on development.
- Why this job: Start your career with training and growth opportunities in a friendly environment.
- Qualifications: No experience needed, just a passion for helping others and teamwork.
The predicted salary is between 17000 - 27000 £ per year.
Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey.
The Horley Specsavers store is a busy, community‑focused practice that prides itself on delivering outstanding patient care in a welcoming and professional environment. Located in the heart of Horley and close to Gatwick Airport, the store is exceptionally well connected, with Horley railway station approximately a two‑minute walk away and several local bus stops within a few minutes’ walk, making it easily accessible for both colleagues and customers.
Supported by a friendly and experienced team, the practice offers a modern clinical setting with access to the latest technology, allowing colleagues to develop their skills while providing high‑quality optical and audiology services. With a strong emphasis on teamwork, customer service and continuous improvement, Horley Specsavers is an excellent place for individuals who are passionate about making a real difference to customers’ eyesight and hearing every day.
The team at Horley Specsavers is friendly, supportive and highly experienced, creating a positive and inclusive working environment where everyone is encouraged to succeed. Colleagues work closely together across optical and audiology services, sharing knowledge and supporting one another to deliver the best possible experience for every customer. With a strong focus on teamwork, development and open communication, the store fosters a culture where individuals feel valued, motivated and confident to grow their skills while maintaining the high standards of care Specsavers is known for.
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary between £8.20ph - £12.91ph
- Plus performance based bonus
- Part Time - 2-3 days per week, to include working a Saturday
- No Sunday working!
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!
Trainee Optical Assistant – Training & Career Growth in Horley employer: Specsavers
Specsavers in Horley is an exceptional employer that prioritises the growth and development of its team members. With a strong focus on teamwork and customer service, employees benefit from comprehensive training opportunities, a supportive work culture, and a range of perks including flexible hours, performance bonuses, and enhanced family leave. Located conveniently near Gatwick Airport, the store offers a modern clinical environment where passionate individuals can thrive while making a meaningful impact on customers' eyesight and hearing.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant – Training & Career Growth in Horley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community-focused practice.
✨Tip Number 2
Practice your customer service skills! Since you'll be welcoming customers and providing style advice, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be yourself! The team at Horley Specsavers is looking for passionate, caring individuals. Don’t be afraid to let your personality shine through in your conversations. Authenticity goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Specsavers family. Don’t wait too long, as this role will close when it's filled!
We think you need these skills to ace Trainee Optical Assistant – Training & Career Growth in Horley
Some tips for your application 🫡
Show Your Passion:We want to see your enthusiasm for helping customers! In your application, let us know why you're excited about becoming an Optical Assistant and how you can make a difference in our community.
Keep It Simple and Clear:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate honesty and clarity, so just be yourself and let your personality shine through!
Highlight Relevant Skills:Even if you don’t have direct experience, think about any skills or experiences that relate to customer service or teamwork. We love seeing how your background can contribute to our friendly team at Specsavers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Optical Assistant does. Familiarise yourself with the responsibilities like welcoming customers, booking eye tests, and providing style advice. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since this role is all about helping customers, be ready to share examples of how you've provided excellent customer service in the past. Whether it's a part-time job or a volunteer experience, highlight your caring nature and willingness to go the extra mile for customers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training opportunities available or how the team collaborates to provide great service. Asking questions shows your enthusiasm and helps you learn more about the company culture.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Practising your answers to common interview questions can help you feel more relaxed and articulate during the actual interview. Plus, it’s a great way to refine your responses and get feedback!
