At a Glance
- Tasks: Create an outstanding customer experience in our friendly store environment.
- Company: Join a supportive team at Specsavers, a leading optical brand.
- Benefits: Competitive salary up to £29,000, full-time hours, and training opportunities.
- Other info: Great transport links and endless opportunities for personal development.
- Why this job: Be the friendly face that makes a difference in customers' lives.
- Qualifications: Previous optical experience and a passion for excellent customer service.
The predicted salary is between 29000 - 29000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
- Salary: Up to £29,000 (Depending on Experience)
- Full Time: 40 hours per week (including weekends)
- Opportunities: for further progression and training
- Transport: Good transport links
- Team: Small Friendly & Supportive Team
Experience level: Previous Optical experience required
What we’re looking for:
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development
If you’ve got all these skills, we’d love for you to apply. There’s also some desirable experience that could set you apart from the competition if you have it:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant: Elevate Customer Experience in Hoddesdon employer: Specsavers
At Specsavers in Brentford, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where your passion for customer service can truly shine. With opportunities for progression and training, our team is dedicated to helping you grow while you create outstanding experiences for our customers. Join us and be part of a small, close-knit team that values your contributions and encourages you to step out of your comfort zone.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Elevate Customer Experience in Hoddesdon
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows your passion and helps you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your dedication to creating an outstanding store environment.
✨Tip Number 3
Don’t shy away from showing your teamwork spirit! Be ready to discuss how you’ve collaborated with others in previous roles. Specsavers values a supportive team, so demonstrating your ability to work well with others is key.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Specsavers family. Let’s get you that Optical Assistant role!
We think you need these skills to ace Optical Assistant: Elevate Customer Experience in Hoddesdon
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the Specsavers brand shine through in your application. We want to see how your passion for customer service and optics can elevate the experience for our customers.
Highlight Relevant Experience:Make sure to showcase any previous optical experience you have, whether as an Optical Advisor or Dispensing Assistant. We’re looking for those specific skills that will help you stand out from the crowd.
Be Yourself:Don’t be afraid to let your personality come through in your written application. We value authenticity and want to know what makes you unique and how you can contribute to our friendly team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to highlight your enthusiasm for providing excellent customer service. Share specific examples from your previous roles where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Demonstrate Your Optical Knowledge
Brush up on your optical terminology and any relevant experience you have. Be prepared to discuss how your background as an Optical Advisor or Dispensing Assistant has equipped you with the skills needed for this role.
✨Emphasise Teamwork and Initiative
Talk about your ability to work well in a team and give examples of when you've taken the initiative. This is crucial for creating a supportive store environment, so show them you can contribute positively to their team dynamic.
✨Be Open to Feedback
Express your willingness to learn and grow within the role. Mention how you value constructive feedback and how it has helped you develop in past positions. This shows that you're adaptable and ready to embrace new challenges.
