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- Tasks: Be the friendly face of our store, providing excellent customer service and support.
- Company: Join Specsavers, a leading optical brand in Dingwall, Scottish Highlands.
- Benefits: Earn from £12.91 per hour, enjoy discounts, and get extra perks like a birthday day off.
- Other info: Great training opportunities and a chance to grow your career with us.
- Why this job: Make a real difference in customers' lives while working in a supportive team environment.
- Qualifications: Previous customer service experience and basic knowledge of optics or audiology.
The predicted salary is between 26700 - 27600 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business is based in the town of Dingwall within the Scottish Highlands, our store offers free parking and all the equipment you need to excel in your role.
Our team consists of a wonderful group of dedicated and professional people in our store ready and waiting for you to meet.
What’s on offer?
- From £12.91 per hour plus bonus potential
- Working hours 37.5 a week to include regular weekend hours
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Optical Assistant in Highland employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Highland
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be that friendly face they need.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to create an outstanding store environment.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it’s like to work at Specsavers and what they value in an Optical Assistant. Plus, it might just give you a leg up in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Optical Assistant in Highland
Some tips for your application 🫡
Show Your Passion: Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for our products and services can create a fantastic environment for our customers.
Highlight Relevant Experience: If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to mention it! We’re looking for that previous optical experience to help you hit the ground running.
Be Personable: Since we’re all about great customer service, don’t shy away from showcasing your people skills. Share examples of how you’ve created positive experiences for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you one step closer to joining our amazing team in Dingwall!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Brush up on your optical knowledge! Familiarise yourself with common optical terms and products. This will not only show your passion for the industry but also help you answer questions confidently.
✨Show Off Your People Skills
As an Optical Assistant, customer service is key. Prepare examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond to help a customer.
✨Research Specsavers
Dive into what makes Specsavers unique. Understand their values, services, and any recent news. This will help you align your answers with their brand and demonstrate your enthusiasm for joining their team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows you're genuinely interested and helps you assess if it's the right fit for you.