At a Glance
- Tasks: Be the friendly face of our store, providing excellent customer service and optical support.
- Company: Join Specsavers, a leading brand in eye care with a supportive team culture.
- Benefits: Earn £12.41 per hour, enjoy discounts, and get extra perks like a birthday day off!
- Other info: Work in a vibrant store with opportunities for growth and development.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Previous optical experience is a plus, along with great customer service skills.
The predicted salary is between 24000 - 25000 € per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Mumbles, with the possible requirement to work in the Swansea store.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £12.41 per hour
- Working hours - 30 hours per week, weekend working required
- Life in the store - Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Pre-screening
- Dispensing
- Collections
- Repairs and adjustments
- Happy working in a busy environment
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics business
- Basic knowledge/experience of optical and terminology.
Optical Assistant in Great Chesterford employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive work environment in the vibrant community of Mumbles and Swansea. With competitive pay, comprehensive training, and a range of benefits including enhanced family leave and employee discounts, we are committed to fostering your professional growth while ensuring you feel valued and appreciated. Join us to be part of a friendly team that prioritises customer service and employee well-being, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Great Chesterford
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be that friendly face they need.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to thrive in a busy environment.
✨Tip Number 3
Don’t forget to ask questions during your interview! This not only shows your enthusiasm but also helps you understand if the role is the right fit for you. Plus, it gives you a chance to demonstrate your knowledge about the optical field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Optical Assistant in Great Chesterford
Some tips for your application 🫡
Show Your Passion:Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for our products and services can create a fantastic environment for both customers and the team.
Highlight Relevant Experience:If you've got previous experience as an Optical Advisor or Dispensing Assistant, make sure to mention it! We’re looking for those skills that will help you hit the ground running in this role.
Be Personable:Since we’re all about great customer service, don’t forget to showcase your people skills. Share examples of how you’ve created positive experiences for customers in the past – it’ll really help us see you as the friendly face we need!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Brush up on your optical knowledge! Familiarise yourself with common optical terms and products. This will not only show your passion for the industry but also help you answer questions confidently.
✨Show Off Your People Skills
As an Optical Assistant, you'll be the friendly face of the store. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer.
✨Be Ready for a Busy Environment
Expect questions about how you handle pressure and multitasking. Share specific instances where you thrived in a fast-paced setting, demonstrating your ability to stay calm and efficient.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the store environment or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
