At a Glance
- Tasks: Guide customers through their contact lens journey and support the team.
- Company: Join Specsavers, a friendly and supportive optical team.
- Benefits: Salary up to £30,000, 28 days holiday, and great perks.
- Other info: Enjoy a dynamic work environment with excellent team support.
- Why this job: Make a real difference in customer care while advancing your career.
- Qualifications: Experience in customer service and passion for helping others.
The predicted salary is between 30000 - 30000 € per year.
Are you a proactive, people-focused individual who loves helping customers and creating great in-store experiences? If you have previous optical or contact lens experience and want to take the next step in your career, this Contact Lens Manager role at Specsavers could be the perfect fit. In this role, you’ll support the smooth and efficient running of our Contact Lens department. You’ll guide customers through their contact lens journey — from ordering and handling queries, to teaching them how to insert, remove, and care for their lenses safely. You’ll also assist the Contact Lens Optician and help ensure your team are confident using our systems and processes. If you’re passionate about customer care and enjoy working in a busy, hands‑on environment, we’d love to meet you.
Our Team
You’ll be joining a friendly, supportive, and experienced team who work together to deliver exceptional service to every customer who walks through our doors.
What’s on Offer?
- Salary up to £30,000 – with a bonus structure
- Full‑time – 38.75 hours per week
- 28 days holiday plus your birthday off
- Auto‑enrolment into the pension scheme with employer contributions
- Specsavers Perks – access to great discounts and savings
- WeCare – wellbeing and support service for you and your immediate family
- Complimentary Headspace subscription
- Eyecare and Hearcare discounts for you and your family
What We’re Looking For
- Experience in a fast‑paced customer service environment
- Previous experience working with contact lenses or within optics
- Strong communication skills and a genuine passion for helping people
- A proactive attitude and ability to work well as part of a busy team
If this sounds like the role for you and you’re ready to take the next step in your optical career, we’d love to receive your application.
Contact Lens Manager in Gloucester employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer care are at the forefront. As a Contact Lens Manager in Gloucester, you'll benefit from a competitive salary, generous holiday allowance, and access to our unique perks, including wellbeing support and discounts for you and your family. Join us to grow your career in a supportive environment that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Lens Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field and let them know you're on the lookout for a Contact Lens Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and contact lens knowledge. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer care during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as someone who truly cares about creating great in-store experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly and supportive team at Specsavers.
We think you need these skills to ace Contact Lens Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any previous work with contact lenses or optics. We want to see how your skills match up with what we're looking for!
Craft a Personal Cover Letter:Use your cover letter to show off your passion for helping customers and your proactive attitude. Share specific examples of how you've created great experiences in the past – we love a good story!
Show Your Team Spirit:Since teamwork is key in our environment, mention any experiences where you’ve worked well with others. Let us know how you contribute to a positive team dynamic – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you brush up on your knowledge of contact lenses and optical products. Be ready to discuss different types of lenses, their uses, and how to care for them. This will show that you're not just passionate about customer service but also knowledgeable in the field.
✨Showcase Your People Skills
Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your proactive attitude and ability to create great in-store experiences.
✨Team Player Vibes
Specsavers values teamwork, so be ready to talk about how you work well with others. Think of times when you've collaborated with colleagues to solve a problem or improve a process. Highlighting your ability to support and motivate your team will make you stand out.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the Contact Lens department. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
