At a Glance
- Tasks: Welcome customers and support them during their visit while handling general admin duties.
- Company: Join the friendly team at Specsavers in Glasgow Forge Shopping Centre.
- Benefits: Earn up to £12.91 per hour, enjoy free parking, and access great discounts.
- Other info: Enjoy an additional paid day off on your birthday and enhanced family leave.
- Why this job: Kickstart your career with comprehensive training and a supportive team environment.
- Qualifications: No experience needed, just a passion for customer service and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Are you a caring, customer-focused individual looking to start your career with Specsavers? You’ve come to the right place. You’ll start with us as a Receptionist/Customer Service Retail Assistant, where full training will be provided. We’re not looking for people with years of experience or heaps of qualifications — just passionate, hard-working individuals who are ready to confidently welcome customers and support them throughout their visit.
As you grow into your role, you won’t have to stop there. We offer comprehensive training and development opportunities across the business, alongside hands‑on support from experienced Opticians and Technicians to help you build your skills and confidence. Whatever you want your career to look like, you can bring it to life at Specsavers.
Our store is located in the bustling Glasgow Forge Shopping Centre, on the lower mall level near the escalators. The store is positioned between Duke Street station and Carntyne station and is well connected by several local bus routes, making commuting simple and reliable. For those who drive, there’s also easy access to free parking. With strong footfall, a lively retail environment, and a supportive in‑store team, Glasgow Forge is a fantastic place to build and grow your career with Specsavers.
The team is a close‑knit, friendly, and highly skilled group of optical and retail professionals who take pride in delivering exceptional service to every customer. With experienced Optometrists, dedicated Dispensing professionals, and a supportive retail team, the store offers a collaborative environment where everyone works together to provide the best possible care. Colleagues are encouraged to grow, learn, and share their strengths, creating a positive atmosphere where new team members feel welcomed from day one. It’s a place where teamwork genuinely thrives, and where you’ll be supported to reach your full potential.
What’s on offer?
- Salary up to £12.91 per hour plus bonus potential
- Weekends only: Saturday and Sunday 10am-5pm each week (initial training will be conducted during the week)
- Free parking
- Auto‑enrolment into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
- General admin duties
- Booking in eye tests
- Making phone calls
- Taking phone calls
- Supporting customers
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. Got what we’re looking for? This job will close when it’s filled, so don’t delay, apply today!
Receptionist/Customer Service Retail Assistant (Weekends) in Glasgow employer: Specsavers
Specsavers is an exceptional employer that prioritises the growth and development of its team members, offering comprehensive training and hands-on support in a vibrant retail environment. Located in the bustling Glasgow Forge Shopping Centre, our store provides a welcoming atmosphere with easy commuting options and free parking, making it an ideal place to start your career. With a close-knit team dedicated to delivering outstanding customer service, you'll find a supportive culture where you can thrive and enjoy numerous benefits, including competitive pay, employee discounts, and additional perks.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Customer Service Retail Assistant (Weekends) in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about welcoming customers, think of scenarios where you can demonstrate your caring attitude. Role-play with a friend or family member to get comfortable with handling different customer interactions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Specsavers well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll be one step closer to joining our supportive team at Specsavers.
We think you need these skills to ace Receptionist/Customer Service Retail Assistant (Weekends) in Glasgow
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your eagerness to learn.
Tailor Your Application:Make sure to customise your application to match what we’re looking for. Highlight any relevant skills or experiences that show you can confidently welcome customers and support them during their visit.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team at Specsavers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you about this exciting opportunity.
How to prepare for a job interview at Specsavers
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them unique in the optical retail space. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist/Customer Service Retail Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you've provided excellent service or resolved issues effectively. This will demonstrate your suitability for the role.
✨Practice Common Interview Questions
Think about common interview questions related to customer service and teamwork. Practise your responses, focusing on how you can contribute to the friendly and supportive environment at Specsavers. Remember, they’re looking for passion and a willingness to learn!
✨Dress the Part
Even though you’ll be working weekends, it’s important to make a good first impression. Dress smartly for your interview to reflect the professional image of Specsavers. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
