Eye Care Store Manager – Customer Experience Lead in Glasgow
Eye Care Store Manager – Customer Experience Lead

Eye Care Store Manager – Customer Experience Lead in Glasgow

Glasgow Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional patient care and create a welcoming store atmosphere.
  • Company: A leading optical retail business in Glasgow with a focus on customer experience.
  • Benefits: Competitive pay, great perks, birthday off, and development opportunities.
  • Why this job: Make a real difference in patients' lives while celebrating your achievements.
  • Qualifications: BSc (HONS) in Ophthalmic Dispensing and strong communication skills.
  • Other info: Join a supportive team in a dynamic retail environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading optical retail business in Glasgow is seeking a driven DO Manager to deliver exceptional patient care while fostering a warm store atmosphere. You will lead a dedicated team, ensuring seamless operations and top-tier customer service.

Applicants should possess a BSc (HONS) in Ophthalmic Dispensing and great communication skills.

Enjoy competitive compensation, great perks, and development opportunities while celebrating your achievements, including a paid day off for your birthday.

Eye Care Store Manager – Customer Experience Lead in Glasgow employer: Specsavers

Join a leading optical retail business in Glasgow, where we prioritise exceptional patient care and a supportive work environment. As an Eye Care Store Manager, you'll benefit from competitive compensation, unique perks like a paid day off for your birthday, and ample opportunities for professional growth while working alongside a dedicated team committed to delivering top-tier customer service.
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Contact Detail:

Specsavers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Eye Care Store Manager – Customer Experience Lead in Glasgow

Tip Number 1

Network like a pro! Reach out to your connections in the optical industry and let them know you're on the hunt for an Eye Care Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to customer experience and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers, making sure you highlight your BSc (HONS) in Ophthalmic Dispensing.

Tip Number 3

Showcase your passion for patient care! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a warm store atmosphere that aligns with the company's values.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Eye Care Store Manager – Customer Experience Lead in Glasgow

Customer Service
Team Leadership
Operational Management
Communication Skills
Ophthalmic Dispensing
Problem-Solving Skills
Attention to Detail
Patient Care

Some tips for your application 🫡

Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for delivering exceptional patient care. Share any relevant experiences that highlight your commitment to creating a warm and welcoming atmosphere in the store.

Highlight Your Leadership Skills: As a Customer Experience Lead, you'll be guiding a dedicated team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past and ensured seamless operations.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualifications mentioned in the job description. We want to see how you fit into our vision for the store.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Specsavers

Know Your Stuff

Make sure you brush up on your knowledge of ophthalmic dispensing. Be ready to discuss your qualifications and how they relate to the role. This shows that you’re not just qualified, but genuinely interested in the field.

Showcase Your Leadership Skills

As a Customer Experience Lead, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on how you fostered a positive atmosphere and delivered exceptional service.

Emphasise Communication

Great communication skills are key for this role. Think of specific instances where your communication made a difference, whether with customers or team members. This will highlight your ability to connect and lead effectively.

Be Personable and Warm

Since the job involves creating a warm store atmosphere, let your personality shine through during the interview. Smile, engage with your interviewer, and show them that you can create a welcoming environment for both staff and customers.

Eye Care Store Manager – Customer Experience Lead in Glasgow
Specsavers
Location: Glasgow
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  • Eye Care Store Manager – Customer Experience Lead in Glasgow

    Glasgow
    Full-Time
    30000 - 42000 £ / year (est.)
  • S

    Specsavers

    2000+
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