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- Tasks: Lead a team to deliver exceptional customer experiences and achieve business goals.
- Company: Join Specsavers, a leading optical retailer with a focus on teamwork and development.
- Benefits: Earn up to £30,000, enjoy discounts, and get extra time off on your birthday!
- Why this job: Empower others while developing your leadership skills in a dynamic retail environment.
- Qualifications: Experience in people management and a passion for customer service are essential.
- Other info: Great opportunities for personal growth and a supportive work culture await you!
The predicted salary is between 21600 - 36000 £ per year.
So, you’re a natural leader ready to keep our store running smoothly? This role could be perfect for you. As a Dispensing Manager, you’ll set the standard. You’ll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. We’ll support your development and help you grow your people-management skills.
Location
Based in Sauchiehall Street.
Benefits
- Salary up to £30,000 (depending on experience)
- Bonus potential
- Hours 40 per week (weekend working required)
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
- Development opportunities
Your role
- Lead by example by championing a customer first mind and a world class customer experience
- Flex your leadership style to ensure you effectively motivate and inspire every member of the team to achieve their fullest potential
- Create a continuous improvement culture in store through influencing, challenging and involving others
- Ensure you maintain a commitment to continually develop yourself to strengthen your performance and leadership in an ever-changing business
- Encourage and lead others so that every member of staff feels valued, so they give their best, enjoy their job and contribute to running a superb store
- Manage the recruitment of new staff members and take responsibility to ensure they have the best possible induction into the business
- Host regular team meetings and training and development sessions for your team to foster the continuous improvement mindset throughout the business
- Help people understand their role, what’s expected and how they fit in by creating opportunities for regular discussion and manage performance of the team through regular 1-2-1’s, performance reviews and setting goals and development opportunities
Required experience
- Optical field experience, ideally in a retail setting
- Optical dispensing at all levels
- Experience with managing coaching and developing teams
- Adherence to employment law and HR guidelines
- Able to communicate and influence at all levels
- Be self-driven and be able to effectively deliver through teams
We do need you to have a few skills to get started in this role. You’ll need to have previous people management experience, be a great communicator, have an eye for detail, be flexible and adaptable, a passionate people person, organised, and hard-working. Ideally, we’d love for you to have previous experience working in an Optics business, but don’t worry if you don’t. Got all of these? We can’t wait for you to apply!
Dispensing Manager in Glasgow employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical field and let them know you're on the hunt for a Dispensing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer experience. Think about how you can showcase your people-management skills and your ability to create a positive team culture. We want you to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. It’s all about making that personal connection.
✨Tip Number 4
Apply through our website for the best chance at landing that Dispensing Manager position. We’re all about supporting your journey, so make sure you take advantage of our resources and development opportunities while you’re at it!
We think you need these skills to ace Dispensing Manager in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and inspired teams in the past, so share specific examples that demonstrate your ability to lead by example.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Specsavers
✨Show Your Leadership Skills
As a Dispensing Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated and inspired your team in the past. Think about specific situations where you led by example and created a positive work environment.
✨Understand the Customer Experience
This role is all about creating an excellent customer experience. Research the company’s approach to customer service and be ready to discuss how you would champion a customer-first mindset in your store. Share ideas on how to enhance customer interactions.
✨Prepare for Team Management Questions
Expect questions about managing and developing teams. Be ready to talk about your experience with recruitment, training, and performance management. Have a few success stories up your sleeve that highlight your ability to foster a continuous improvement culture.
✨Know the Optical Industry Basics
While previous optical experience is a bonus, it's essential to show that you understand the basics of the industry. Brush up on key terms and trends in optics, and be prepared to discuss how you can apply this knowledge to improve store operations.
