At a Glance
- Tasks: Support our team by managing clinic diaries and assisting with customer care.
- Company: Join Specsavers Glasgow Trongate, a leader in audiology services.
- Benefits: Earn up to £12.91 per hour, enjoy 28 days leave, and extra birthday time off.
- Other info: Access amazing discounts, mental wellbeing support, and career growth opportunities.
- Why this job: Make a real difference in people's lives while thriving in a busy environment.
- Qualifications: Organised, detail-oriented, and confident in communication; healthcare experience is a plus.
Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.
Specsavers Glasgow Trongate is looking for an Audiology Admin Assistant to join our team. For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes – and that’s where you come in.
Our Store
Based out of our Glasgow Trongate store with great public transport links and road network, making it ideal for commuting.
What’s in it for you?
- Salary: up to £12.91 - DOE
- Full time: 37.5 hours - will include a Saturday
- 28 days leave (includes bank holidays)
- An extra day off for your birthday – to celebrate you!
- Specsavers Perks – access to amazing discounts and savings
- WeCare – our employee support service for you and your family
- Eyecare and hearcare discounts for you and your family or friends
- Free Headspace app subscription – supporting your mental wellbeing
We’re looking for someone who is:
- Highly organised with great attention to detail
- Able to thrive in a busy, fast-paced environment
- Has an excellent telephone manner
- Confident using Microsoft Office
- Comfortable managing and co-ordinating clinic diaries
- A strong communicator
- Ideally, has previous experience in clinic administration or healthcare support
What the role involves:
- Minor hearing aid repairs (full training given)
- Offering customers information about services and products
- Ordering stock for the store, ensuring we have enough stock to run smoothly
- Monthly stocktake
- Pre‑screening
- Booking appointments
- Daily banking
- Communicate with customers and their relatives or carers
- Complete the pre‑appointment call process
- Call and triage customers booked into the diary ensuring we are maximising diary efficiency
If this sounds like your next move, don’t wait – apply today!
We anticipate a high level of interest in this role, so the advert may close prior to the advertised end date.
Audiology Admin Assistant in Glasgow employer: Specsavers
Specsavers is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive impactful change in technology and operations. With a commitment to professional development and growth opportunities, team members are encouraged to expand their skills while working in a dynamic environment that values diversity and inclusion. Located across the UK and internationally, Specsavers offers unique advantages such as flexible working arrangements and the chance to be part of a leading brand in the optical and audiology sectors.
