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- Tasks: Deliver exceptional customer service and assist with administrative tasks in a busy call centre.
- Company: Join the supportive team at Specsavers, a leader in eye and hear care.
- Benefits: Enjoy competitive pay, wellness support, training opportunities, and discounts on services.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong admin skills and a positive attitude; NHS experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Specsavers is seeking a Call Centre and Admin Assistant for their busy Sauchiehall Street store in Glasgow. You will work with a team to deliver exceptional customer service daily. The role requires strong administrative skills, a positive attitude, and previous NHS experience preferred.
This position offers competitive pay, training opportunities, and various benefits including a pension scheme, wellness support, and discounts on eye and hear care. Join the supportive Specsavers team and help make a difference!
Admin & Call Centre Assistant — Customer Focus in Glasgow employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin & Call Centre Assistant — Customer Focus in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience, especially any NHS roles, can benefit the team at Specsavers. Confidence is key!
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering exceptional service, which is crucial for this role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Specsavers site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Admin & Call Centre Assistant — Customer Focus in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service, especially if it's in a call centre or admin role. We want to see how you've gone above and beyond to help customers in the past!
Tailor Your CV and Cover Letter: Don’t just send out the same CV for every job! Take a moment to tweak your application to match the job description. We love seeing candidates who take the time to align their skills with what we’re looking for.
Be Positive and Enthusiastic: Your attitude matters! We’re looking for someone who can bring a positive vibe to our team. Let your enthusiasm shine through in your application – it can really make a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about examples from your past experiences where you went above and beyond for a customer. Specsavers values exceptional service, so be ready to share how you can contribute to that.
✨Highlight Your Admin Skills
Make sure to prepare specific examples of your administrative experience. Whether it's managing schedules, handling paperwork, or using software tools, show how your skills align with what Specsavers is looking for in this role.
✨Show Enthusiasm for the Role
During the interview, let your passion for helping others shine through. Talk about why you want to work at Specsavers and how you can make a difference in the team. A positive attitude can set you apart from other candidates.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates to deliver great customer service.