Front of House/Receptionist

Front of House/Receptionist

Entry level 17000 - 27000 £ / year (est.) No working from home possible
Specsavers

At a Glance

  • Tasks: Welcome customers and support them during their visit with a friendly attitude.
  • Company: Join the caring team at Specsavers in a vibrant retail environment.
  • Benefits: Competitive pay, comprehensive training, and career development opportunities.
  • Other info: Convenient location with easy commuting options and a friendly atmosphere.
  • Why this job: Kickstart your career in a supportive team that values growth and collaboration.
  • Qualifications: No experience needed, just a passion for customer service and teamwork.

The predicted salary is between 17000 - 27000 £ per year.

Are you a caring, customer-focused individual looking to start your career with Specsavers? You’ve come to the right place. You’ll start with us as a Receptionist/Front of House Assistant, where full training will be provided. We’re not looking for people with years of experience or heaps of qualifications — just passionate, hard-working individuals who are ready to confidently welcome customers and support them throughout their visit.

As you grow into your role, you won’t have to stop there. We offer comprehensive training and development opportunities across the business, alongside hands‑on support from experienced opticians and technicians to help you build your skills and confidence. Whatever you want your career to look like, you can bring it to life at Specsavers.

Our store, located in the heart of the bustling Princes Mead Shopping Centre, offers a welcoming and convenient setting for both customers and colleagues. The store is just a short 5‑minute walk from Farnborough train station and is well connected by several local bus routes, making commuting simple and reliable. For those who drive, there’s also easy access to nearby parking. With strong footfall, a lively retail environment, and a supportive in‑store team, Farnborough is a fantastic place to build and grow your career with Specsavers.

The Farnborough team is a close‑knit, friendly, and highly skilled group of optical and retail professionals who take pride in delivering exceptional service to every customer. With experienced optometrists, dedicated dispensing professionals, and a supportive retail team, the store offers a collaborative environment where everyone works together to provide the best possible care. Colleagues are encouraged to grow, learn, and share their strengths, creating a positive atmosphere where new team members feel welcomed from day one. It’s a place where teamwork genuinely thrives, and where you’ll be supported to reach your full potential.

What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Salary between £8.20ph - £12.91ph
  • Weekends only – 16 hours per week: Sat 8.45am-5.30pm

Front of House/Receptionist employer: Specsavers

Specsavers Farnborough is an excellent employer that prioritises the growth and development of its team members. With comprehensive training, a supportive work culture, and a close-knit team environment, employees are encouraged to thrive in their roles while enjoying the convenience of a bustling shopping centre location. The commitment to exceptional customer service and teamwork makes it a rewarding place to start and build a career.

Specsavers

Contact Details:

Specsavers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House/Receptionist

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

Tip Number 2

Practice your customer service skills! Since this role is all about welcoming customers, think of scenarios where you can demonstrate your caring attitude. Role-play with a friend or family member to build your confidence in handling different situations.

Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the Specsavers brand.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!

We think you need these skills to ace Front of House/Receptionist

Customer Service
Communication Skills
Teamwork
Adaptability
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your eagerness to learn.

Tailor Your Application:Make sure to customise your application to match what we're looking for. Highlight any relevant experiences or skills that show you're a caring and customer-focused individual ready to join our team.

Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you'd be a great fit for the Front of House role at Specsavers.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you and hopefully welcome you to our Farnborough team!

How to prepare for a job interview at Specsavers

Know the Company

Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them unique in the optical industry. This will not only show your enthusiasm but also help you connect your answers to their goals.

Show Your Customer Focus

As a Front of House/Receptionist, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Even if you don’t have direct experience, think about times when you’ve helped someone or provided support in any capacity.

Practice Common Interview Questions

Anticipate questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the role. A neat appearance can set a positive tone right from the start.