Frames Order Administrator

Frames Order Administrator

Full-Time Remote
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Specsavers is a household name and a high street staple, and now you could become part of our team.

We're looking for an organised and proactive Administrative Assistant to support the smooth running of our stores. This is a varied role where you'll play a key part in delivering excellent service to our customers while providing vital administrative support to the wider team.

As our Administrative Assistant, you'll be responsible for managing incoming orders, contacting patients regarding collections and appointments, updating and maintaining records, and ensuring orders are prepared for timely collection.

You'll also provide general administrative support across both our stores and help deliver an outstanding customer experience. This position will be based across both our Kingston Upon Thames and Surbiton stores, with time spent at each location throughout the week. Any travel costs incurred between stores as part of your role will be fully covered.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Salary - £8.20 - £12.91
  • 22.5 hours per week to include weekend working (4.5 hours per day across 5 days)
  • Additional day leave for your birthday!
  • Pension contribution
  • Annual subscription to the “Headspace” app
  • WeCare – UK confidential employee helpline
  • Outstanding clinical and professional development opportunities
  • Access to latest clinical technology and equipment
  • Working for a certified \"Great Place to Work\" company

What we’re looking for?

Some of the skills we’re looking for include:

  • Excellent organisational skills
  • Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
  • Previous admin experience
  • High level of interpersonal skills with the ability to build working relationships with a wide range of people

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Frames Order Administrator employer: Specsavers

Specsavers is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, the company offers numerous opportunities for professional development and skill enhancement, particularly in the vibrant field of brand marketing. Located in the UK and ROI, Specsavers provides a supportive environment that values innovation and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Specsavers Recruitment Team