At a Glance
- Tasks: Welcome and assist customers in a busy optical environment.
- Company: Join the friendly team at Specsavers Farnham, dedicated to quality care.
- Benefits: Competitive salary, bonuses, discounts, and extra day off for your birthday.
- Other info: Flexible hours available, including school hours and part-time options.
- Why this job: Grow your career with professional training and supportive colleagues.
- Qualifications: Previous customer service experience; optical knowledge is a plus.
The predicted salary is between 25000 - 26500 £ per year.
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard‑workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. Once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey.
Our store, the Farnham Specsavers store, is a busy, customer‑focused optical and audiology practice, dedicated to delivering high‑quality eye and hearing care within a welcoming and professional retail environment. Located in the heart of Farnham, the store benefits from excellent public transport links, including nearby train services and local bus routes, making it easily accessible for both customers and colleagues.
The team at Specsavers Farnham is a friendly, supportive, and highly collaborative group of professionals who are passionate about delivering outstanding customer care. Made up of experienced optical and audiology specialists, retail advisors, and clinical staff, the team works closely together to ensure a seamless and efficient customer journey from start to finish. There is a strong focus on coaching and development, with colleagues encouraged to build their skills and progress within the business. The store fosters a positive and inclusive culture where teamwork is at the heart of everything, and successes are shared and celebrated. With a supportive management team and a commitment to high standards, the Farnham team creates an engaging and rewarding environment for both new and existing colleagues.
What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy:
- Salary – up to £26,500 per annum dependent on experience and optical qualifications
- Quarterly Bonus – dependent on performance
- Hours – Full time or Part time (full time – 37.5 hours). School hours considered. Includes weekend work
- We will auto‑enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eye care and hearing care discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it:
- Previous experience in a fast‑paced customer service environment
- Experience in optics or audiology business
- Basic knowledge/experience of optical and/or audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant in Farnham employer: Specsavers
At Specsavers Farnham, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment where your career as an Optical Assistant can truly flourish. With a strong focus on professional development, comprehensive training opportunities, and a culture that celebrates teamwork and success, you will find a rewarding career path in the heart of Farnham, complemented by attractive benefits such as competitive salary, bonuses, and employee perks.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Farnham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values, mission, and what makes them tick. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for Optical Assistants and think about how your previous experience can relate to the role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you walk into the interview, let your passion for customer service shine through. Be friendly, approachable, and ready to share examples of how you've helped customers in the past. Remember, they want to see the real you!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Optical Assistant in Farnham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, mention why you’re excited about becoming an Optical Assistant and how your previous experience aligns with our values at Specsavers.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant optical or customer service experience you have, and don’t forget to include any specific skills that match what we’re looking for!
Craft a Personal Cover Letter:A personal touch goes a long way! Write a cover letter that reflects your personality and explains why you’d be a great fit for our Farnham team. Share your career aspirations and how you see yourself growing with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Brush up on your optical knowledge! Familiarise yourself with basic optical and audiology terminology, as well as any relevant experience you have. This will show that you're not just passionate but also informed about the field.
✨Showcase Your Customer Service Skills
Since this role is all about helping customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to assist someone.
✨Emphasise Teamwork
Specsavers values a collaborative environment, so highlight your ability to work well in a team. Share experiences where you contributed to a group effort or supported colleagues to achieve a common goal.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes together.
