At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in a vibrant retail environment.
- Company: Join the friendly team at Specsavers in Farnborough, where customer care is our priority.
- Benefits: Enjoy competitive pay, discounts, wellness support, and a paid day off for your birthday!
- Other info: Convenient location with easy commuting options and a positive, collaborative atmosphere.
- Why this job: Kickstart your career with comprehensive training and a supportive team that values your growth.
- Qualifications: No experience needed, just a passion for customer service and teamwork.
The predicted salary is between 17000 - 27000 £ per year.
Are you a caring, customer-focused individual looking to start your career with Specsavers? You’ve come to the right place. You’ll start with us as a Receptionist/Front of House Assistant, where full training will be provided. We’re not looking for people with years of experience or heaps of qualifications — just passionate, hard-working individuals who are ready to confidently welcome customers and support them throughout their visit.
As you grow into your role, you won’t have to stop there. We offer comprehensive training and development opportunities across the business, alongside hands‑on support from experienced opticians and technicians to help you build your skills and confidence. Whatever you want your career to look like, you can bring it to life at Specsavers.
Our store is located in the heart of the bustling Princes Mead Shopping Centre, Specsavers Farnborough offers a welcoming and convenient setting for both customers and colleagues. The store is just a short 5‑minute walk from Farnborough train station and is well connected by several local bus routes, making commuting simple and reliable. For those who drive, there’s also easy access to nearby parking. With strong footfall, a lively retail environment, and a supportive in‑store team, Farnborough is a fantastic place to build and grow your career with Specsavers.
The Farnborough team is a close‑knit, friendly, and highly skilled group of optical and retail professionals who take pride in delivering exceptional service to every customer. With experienced optometrists, dedicated dispensing professionals, and a supportive retail team, the store offers a collaborative environment where everyone works together to provide the best possible care. Colleagues are encouraged to grow, learn, and share their strengths, creating a positive atmosphere where new team members feel welcomed from day one. It’s a place where teamwork genuinely thrives, and where you’ll be supported to reach your full potential.
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary between £8.20ph - £12.91ph
- Weekends only – 16 hours per week: Sat 8.45am-5.30pm & Sunday 9.45am-4.00pm
- We will auto‑enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eye‑care and hear‑care discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking eye tests
- Providing style advice
- Taking phone calls
- Supporting customers in store
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. This job will close when it's filled, so don't delay, apply today!
Front of House/Receptionist in Farnborough employer: Specsavers
Specsavers Farnborough is an exceptional employer that prioritises the growth and development of its team members. Located in the vibrant Princes Mead Shopping Centre, the store offers a supportive and collaborative work environment where employees are encouraged to learn and thrive. With comprehensive training, competitive benefits, and a friendly team atmosphere, Specsavers is the perfect place for passionate individuals to kickstart their careers in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House/Receptionist in Farnborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about welcoming customers, think of examples from your past experiences where you've provided great service. Be ready to share these stories during your chat with the team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent Specsavers well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House/Receptionist in Farnborough
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your eagerness to learn.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific responsibilities from the job description that excite you, like welcoming customers or booking eye tests.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, focusing on your relevant experiences and why you’re a great fit for our team at Specsavers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Specsavers
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them unique in the optical industry. This will not only help you answer questions more confidently but also show your genuine interest in being part of their team.
✨Practice Customer Scenarios
Since the role involves welcoming customers and providing support, think about common customer scenarios you might encounter. Practise how you would handle these situations with a friendly and caring approach. This will demonstrate your customer-focused mindset during the interview.
✨Show Your Passion
Specsavers is looking for passionate individuals, so don’t hold back! Share your enthusiasm for helping others and your desire to grow within the company. Talk about any relevant experiences, even if they’re not directly related to the role, that showcase your dedication and work ethic.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only helps you gather important information but also leaves a positive impression on your interviewers.
