At a Glance
- Tasks: Provide exceptional customer service and support in a vibrant store environment.
- Company: Join the friendly team at Specsavers, a leading optical retailer.
- Benefits: Earn £8 - £12.71 per hour, enjoy 28 days annual leave, and receive great training.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
- Why this job: Be the face of Specsavers and make a difference in customers' lives.
- Qualifications: Previous customer service experience and basic optical knowledge preferred.
The predicted salary is between 8 - 12 € per hour.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous customer experience as an Optical Advisor or Customer Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
- Salary - £8 - £12.71 per hour
- 37.5 hours per week including weekends
- 28 days Annual Leave
This includes:
- Previous experience in a fast-paced customer service environment
- Basic knowledge/experience of optical and/or Audiology terminology.
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
Optical Assistant in Fakenham employer: Specsavers
At Specsavers Fakenham, we pride ourselves on fostering a supportive and dynamic work environment where your customer service skills can truly shine. With comprehensive training and development opportunities, alongside a competitive salary and generous annual leave, we ensure our Optical Assistants feel valued and empowered to grow within the team. Join us and be part of a friendly, dedicated group that is committed to delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Fakenham
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories that highlight your proactive approach and people skills.
✨Tip Number 3
Network with current or former Specsavers employees if you can. They can give you insider tips on what it’s like to work there and what the interview process is really like. Plus, it shows your commitment to joining the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Optical Assistant in Fakenham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your previous customer experience in your application. We want to see how you've made a positive impact in past roles, so share specific examples that showcase your friendly and proactive nature.
Know Your Stuff:If you have any knowledge of optical or audiology terminology, don’t forget to mention it! We love seeing candidates who are passionate about our products and services, so let us know how you can bring that enthusiasm to the team.
Tailor Your Application:Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Specsavers
✨Know Your Specsavers Stuff
Before the interview, make sure you brush up on your knowledge of Specsavers and its products. Familiarise yourself with their services and any recent news about the company. This shows your passion for the brand and helps you stand out as a candidate who genuinely cares.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you provided excellent customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your proactive nature and ability to create a welcoming environment, which is key for an Optical Assistant.
✨Practice Common Interview Questions
Anticipate questions related to your experience in customer service and your understanding of optical terminology. Practising your responses can help you feel more confident during the interview. Consider role-playing with a friend to get comfortable with articulating your thoughts.
✨Be Yourself and Connect with the Team
During the interview, let your personality shine through! The team at Specsavers values a friendly and approachable attitude. Don’t hesitate to engage with your interviewers; ask them about their experiences and what they love about working there. Building rapport can leave a lasting impression.
