At a Glance
- Tasks: Provide exceptional customer service and support in a vibrant store environment.
- Company: Join the friendly team at Specsavers Fakenham, where collaboration thrives.
- Benefits: Earn £8 - £12.71 per hour, enjoy 28 days annual leave, and receive great training.
- Other info: Exciting opportunities for growth in a supportive team atmosphere.
- Why this job: Be the face of Specsavers and make a difference in customers' lives every day.
- Qualifications: Previous customer service experience and basic optical knowledge preferred.
The predicted salary is between 16640 - 26400 € per year.
Specsavers Fakenham is looking for a proactive people person ready to be the friendly face our stores need. If you’ve had previous customer experience as an Optical Advisor or Customer Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our team consists of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
- Salary - £8 - £12.71 per hour
- 37.5 hours per week including weekends
- 28 days Annual Leave
This role requires previous experience in a fast-paced customer service environment and basic knowledge/experience of optical and/or Audiology terminology.
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
Locations
Optical Assistant in Fakenham, Norfolk employer: Specsavers
At Specsavers Fakenham, we pride ourselves on fostering a supportive and dynamic work environment where your customer service skills can truly shine. With comprehensive training and development opportunities, alongside competitive pay and generous annual leave, we ensure our Optical Assistants feel valued and empowered to grow within the team. Join us and be part of a friendly, dedicated group that is committed to delivering exceptional service to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Fakenham, Norfolk
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories that highlight your proactive approach and people skills.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it's like to work at Specsavers and what they value in an Optical Assistant. Plus, it might just help you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Optical Assistant in Fakenham, Norfolk
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your previous customer service experience in your application. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your friendly and proactive approach.
Know Your Stuff:If you have any knowledge of optical or audiology terminology, don’t forget to mention it! We love candidates who are passionate about our products and services, so showing that you’ve done your homework can really set you apart.
Be Yourself:Let your personality shine through in your written application. We’re looking for someone who fits into our team, so don’t be afraid to show us who you are and why you’d be a great fit for Specsavers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Familiarise yourself with basic optical terminology and the Specsavers brand. This will not only show your interest but also help you answer questions confidently, demonstrating that you're ready to jump into the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you excelled in customer service. Think of specific situations where you went above and beyond for a customer, as this will highlight your proactive nature and fit for the team.
✨Be Personable and Engaging
As an Optical Assistant, you'll be the friendly face of the store. Practice your communication skills and be ready to engage with the interviewers as if they were customers. A warm smile and genuine enthusiasm can go a long way!
✨Ask Thoughtful Questions
Prepare a few questions about the team dynamics or training opportunities at Specsavers. This shows that you're not just interested in the job, but also in how you can grow and contribute to the store's success.
