At a Glance
- Tasks: Answer calls, manage appointments, and support audiology administration.
- Company: Join Specsavers, a trusted name in eye and hearing care.
- Benefits: Competitive salary, flexible hours, and great employee perks.
- Other info: Enjoy a supportive environment with ongoing training opportunities.
- Why this job: Be part of a friendly team and make a real impact.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 27000 - 27000 € per year.
As a Clinical Receptionist at Specsavers, you’ll be organised, welcoming, and ready to tackle a variety of tasks. Your role will include answering phone calls and general enquiries, triaging patients, and supporting all aspects of audiology administration, such as updating & filing records, and managing appointments. You will also be trained how to assist with minor hearing aid repairs. Your aim will be to deliver a first-class administrative and customer service experience, helping to support the smooth running and ongoing success of the store.
Specsavers Leatherhead is a well‑established, community‑focused practice located inside the Swan Shopping Centre on Leatherhead High Street, benefiting from a central and easily accessible location for both customers and colleagues. The store delivers high‑quality eye and hearing care, and features four fully equipped test rooms, offering a welcoming, professional environment with access to market‑leading technology, strong support from experienced store partners, and ongoing training and development opportunities. The practice is well served by public transport, with Leatherhead train station within easy walking distance, offering regular services to the surrounding areas. There are also local bus routes nearby, providing straightforward connections from the wider Surrey area. For those who prefer to drive, there is parking available close to the store, including public car parks within walking distance, making commuting simple and flexible.
The store is supported by a small, close‑knit team, creating a friendly and supportive working environment. With a strong focus on collaboration, the team works closely together across all areas of the business, allowing individuals to make a real impact while benefiting from shared knowledge, support, and clear communication.
What’s on offer?
- £27,000 per annum pro rata
- Plus performance-related bonus available after probation
- Part‑time hours, Monday - Friday, 10am - 2pm
- No weekend working!
- We will auto‑enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
- Strong communication skills, with a friendly and professional approach both face‑to‑face and over the phone
- Excellent organisational skills and the ability to manage appointments, records, and multiple tasks efficiently
- Confidence using computer systems and a good level of IT literacy
- A calm, patient‑focused manner, with the ability to triage queries and remain composed in a busy environment
- Attention to detail, particularly when updating and maintaining accurate records
- Willingness to learn new systems and support minor hearing aid repairs after training
- A positive, team‑focused attitude with a genuine desire to deliver great customer care
- Previous experience in a reception, customer service, or administrative role is a bonus, but not essential
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Clincal Receptionist in Epsom employer: Specsavers
Specsavers is an excellent employer, offering a supportive and collaborative work environment in the heart of Leatherhead. With a focus on employee growth, you will benefit from ongoing training, a competitive salary, and a range of perks including discounts, enhanced family leave, and a complimentary Headspace subscription. Enjoy the convenience of a central location with easy access to public transport and parking, all while contributing to a community-focused practice dedicated to delivering high-quality eye and hearing care.
StudySmarter Expert Advice🤫
We think this is how you could land Clincal Receptionist in Epsom
✨Tip Number 1
Get to know Specsavers! Research the company culture and values so you can show off your enthusiasm during the interview. We want to see that you’re genuinely excited about being part of the team!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Clincal Receptionist in Epsom
Some tips for your application 🫡
Show Your Organisational Skills:As a Clinical Receptionist, being organised is key! Make sure your application highlights any experience you have in managing appointments or keeping records tidy. We want to see how you can keep things running smoothly!
Be Welcoming and Friendly:Your role will involve interacting with customers, so let your personality shine through! Use a warm tone in your cover letter and mention any customer service experience you have. We love a friendly face!
Highlight Your IT Skills:Since you'll be using computer systems, it's important to show us you're tech-savvy. Mention any relevant software or systems you've used before. We want to know you can handle the digital side of things!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the team!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Clinical Receptionist does at Specsavers. Familiarise yourself with the tasks mentioned in the job description, like triaging patients and managing appointments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice how you articulate your thoughts. You might be asked to handle a mock phone call or respond to a customer query during the interview. Be friendly, professional, and clear in your responses to demonstrate your ability to connect with customers.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or organised information efficiently. You could mention how you handled busy periods or prioritised tasks in previous roles. This will highlight your ability to thrive in a fast-paced environment like Specsavers.
✨Emphasise Your Team Spirit
Specsavers values collaboration, so be ready to discuss how you've worked well in teams before. Share specific instances where you supported colleagues or contributed to a positive team atmosphere. This will show that you’re not just a great individual worker but also a team player who fits into their close-knit environment.
