At a Glance
- Tasks: Drive to provide eye care and support to those in need at home.
- Company: Join Specsavers, a leader in optical care with a community-focused mission.
- Benefits: Earn £27,000 plus a £3,000 car allowance or company car, with great perks.
- Other info: Enjoy training opportunities and an extra day off on your birthday!
- Why this job: Make a real difference in your community while enjoying flexible hours.
- Qualifications: Previous optical experience and a full UK driving licence required.
The predicted salary is between 27000 - 27000 £ per year.
Ready to take your skills on the road? As a home visits optical assistant at Specsavers, you can do just that.
You’ll be driving our services to the doorsteps of the nation, providing eye care to the people who aren’t able to come into our stores.
But not only do you help them with their sight, you’ll be able to support them to get basic tasks done that they wouldn’t be able to do without you.
Essentially, you’ll be bringing smiles and clinical care to the heart of your community.
Ideally you will be located in the GU or RH postcode areas.
Our business The role is to cover clinics across the South London and Surrey region providing care to vulnerable patients.
Our team We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who ready and waiting for you to meet.
Our cars You’ll be provided with a a car allowance of £3,000 per annum or a fully expensed company car.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy.
These include: £27,000 per annum Car allowance of £3,000 per annum or company car Monday to Friday – core hours are 9am to 6pm (Flexibility required) Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings We Care - our employee support service to help you and your immediate family when you need it most Enjoy an additional paid day off on your birthday to celebrate you!
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a home visits optical assistant.
These include: Previous optical experience Must have a full UK driving license Find out more If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
This includes: Previous experience in a fast-paced customer facing environment Experience in optics Be confident using new systems as well as tablet and / or laptop Checked all the boxes?
Now’s the perfect time to apply!
Domiciliary Optical Assistant - Guildford area employer: Specsavers
Specsavers is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. With a strong focus on employee growth, the company offers numerous opportunities for professional development and skill enhancement, particularly in the vibrant field of brand marketing. Located in the UK and ROI, Specsavers provides a supportive environment that values innovation and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Domiciliary Optical Assistant - Guildford area
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Specsavers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Specsavers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Domiciliary Optical Assistant - Guildford area
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Specsavers:Your cover letter is your chance to shine! Tell us why you want to work at Specsavers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Specsavers!
How to prepare for a job interview at Specsavers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
