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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage aftersales in a dynamic team environment.
- Company: Join Specsavers Whiteley, a community-focused leader in optical care with a vibrant team culture.
- Benefits: Enjoy a competitive salary, store bonuses, compressed hours, and 28 days annual leave.
- Why this job: Grow personally and professionally while making a real impact on customer experiences.
- Qualifications: Must be a qualified and GOC registered Dispensing Optician with a passion for customer care.
- Other info: Access to professional development courses and exclusive employee perks like the Headspace app.
The predicted salary is between 24000 - 36000 £ per year.
Your future is clear at Specsavers Whiteley, where there’s always something exciting ahead. Come and join our accomplished and sociable team as a Dispensing Optician at Specsavers Whiteley, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.
Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day. We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.
What’s on offer?
- Up to £31,000 salary depending on experience
- Store bonus of up to £1000 per year
- Full time compressed hours across 4 days
- One weekend day per week
- 28 days annual leave
- Free parking, close to the store
- Your birthday off
- Professional fees paid
- Exceptional clinical and professional development opportunities
- Specsavers Enhanced Perks - Perks is our discounted benefits scheme
- Subscription to the “Headspace” App
- WeCare – UK confidential employee helpline
The Role in a Nutshell:
- Ensure that you always provide good levels of customer service to customers.
- Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
- Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
- Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.
Then there’s you
Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.
For more information or to apply, please contact Katie Francome at Specsavers Recruitment Services on 07526511146 or email katie.francome@specsavers.com
Dispensing Optician employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer care approach. Understanding their commitment to exceptional service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current employees or professionals in the optical field. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your role.
✨Tip Number 3
Prepare to discuss your clinical expertise and how it relates to customer service. Be ready to share specific examples of how you've provided excellent patient care in previous roles.
✨Tip Number 4
Show enthusiasm for professional development opportunities offered by Specsavers. Highlighting your eagerness to grow within the company can set you apart as a candidate who is committed to long-term success.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Dispensing Optician at Specsavers. Tailor your application to highlight how your skills and experience align with their needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, experience, and any relevant certifications. Emphasise your customer service skills and any management experience, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer care and your desire to grow within the company. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team at Specsavers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare field.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Care
As a Dispensing Optician, your role revolves around providing exceptional customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, demonstrating your commitment to patient experience.
✨Highlight Your Clinical Expertise
Make sure to discuss your qualifications and any relevant experience you have in dispensing optics. This is crucial as it shows that you possess the necessary skills to ensure quality handovers and aftersales service.
✨Demonstrate Team Spirit
Since you'll be part of a sociable team, it's important to convey your ability to work collaboratively. Share instances where you've successfully worked with others to achieve common goals, especially in a retail or clinical setting.
✨Express Your Desire for Professional Growth
Specsavers offers various development opportunities, so express your eagerness to grow within the company. Discuss your career aspirations and how you see yourself contributing to the store's success while advancing your own skills.
