At a Glance
- Tasks: Provide exceptional customer service and manage aftersales in a dynamic team environment.
- Company: Join Specsavers Eastleigh, a community-focused leader in optical care.
- Benefits: Enjoy a competitive salary, joining bonus, flexible hours, and 29 days annual leave.
- Why this job: Grow personally and professionally while making a real impact on customer experiences.
- Qualifications: Must be a qualified and GOC registered Dispensing Optician with a passion for customer care.
- Other info: Access to professional development, management training, and exclusive employee perks.
The predicted salary is between 28000 - 42000 £ per year.
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Ready todeliver the best patient carefromthe heart of our store?If your answer is yes, as a qualified Dispensing Optician, youcouldbearole model playing a key part in creating a warm, friendly atmosphere, and an outstanding store environment for our customers and industry-leading team.
Our store
Based in East Kilbride, the largest town in South Lanarkshire.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £30k – depending on experience
- Bonus scheme
- 4-5 days a week – including one weekend day
- 29 days holiday including an additional day off for your birthday
- GOC fees paid
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
Find out more
We do need you to have a few skills to get started in this role. Firstly, you’ll need a BSc (HONS) in Ophthalmic Dispensing and an excellent understanding of both the optics and audiology customer journeys. You must have excellent listening and communication skills, be passionate about providing top-notch customer service, and be a great team worker.
Got all of these?We can’t wait for you to apply!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other and Health Care Provider
Industries
- Retail
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Dispensing Optician employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer care approach. Understanding their commitment to exceptional service will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Specsavers, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your clinical expertise and how it relates to customer care. Be ready to share specific examples of how you've successfully managed patient experiences in the past, as this will showcase your suitability for the role.
✨Tip Number 4
Highlight your willingness to engage in professional development opportunities offered by Specsavers. Mentioning your interest in their ILM courses or the Specsavers Partnership Pathway can show your commitment to growth within the company.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Dispensing Optician position. Tailor your application to highlight how your skills and experience align with what Specsavers is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, experience, and any relevant certifications. Emphasise your customer service skills and any leadership experience, as these are important for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer care and your desire to grow within the company. Mention specific examples of how you have provided excellent service in the past and how you can contribute to the team at Specsavers.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare field.
How to prepare for a job interview at Specsavers
✨Showcase Your Customer Service Skills
As a Dispensing Optician, customer care is paramount. Be prepared to share examples of how you've provided exceptional service in the past, and demonstrate your ability to handle complaints or difficult situations with a positive attitude.
✨Demonstrate Team Collaboration
Since you'll be working closely with Optometrists and other team members, highlight your experience in teamwork. Discuss how you’ve successfully collaborated with colleagues to achieve common goals, especially in a clinical setting.
✨Express Your Passion for Professional Development
Specsavers values growth and development, so be sure to convey your enthusiasm for continuous learning. Mention any relevant courses or training you've undertaken, and express your interest in the ILM courses and Specsavers Partnership Pathway.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the store's ethos, management responsibilities, and opportunities for advancement. This shows your genuine interest in the position and helps you assess if it's the right fit for you.