Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead your own Specsavers business, delivering exceptional hearing care to customers in their homes.
- Company: Join a family-run business with a global reach and a supportive culture.
- Benefits: Earn a competitive salary, car allowance, and 30% of business profits as dividends.
- Why this job: Own your future and make a real impact in your community while running your own business.
- Qualifications: Retail or customer service experience, strong leadership skills, and a passion for community care.
- Other info: Flexible working, full support, and access to cutting-edge technology await you.
The predicted salary is between 35000 - 50000 £ per year.
Audiology Domiciliary Customer Service Partner (CSP) Location: Gloucester (Field Based) Type: Joint Venture Business Partnership Package: £35,000 Annual Salary + £5k Car Allowance OR Company Car + 30% of Business Profits as Dividends Guaranteed Earnings of £50,000 in Year One | On Target Earnings £80,000+
This is not a typical job—it’s a business ownership opportunity. As a Customer Service Partner in our new Audiology Domiciliary Joint Venture, you’ll co-own and lead a Specsavers business, delivering life-changing hearing care directly to customers in their homes and local community.
You’ll be an ‘A’ shareholder in a Specsavers joint venture, meaning you’ll:
- Own and run your own business
- Receive dividends from business profits
- Build a valuable asset for your future
What You’ll Do As a Customer Service Partner, you’ll be the driving force behind your business:
- Lead and grow your own team
- Deliver exceptional customer service and clinical excellence
- Make key decisions that shape your business
- Serve your local community with care and professionalism
What You’ll Get
- A guaranteed competitive salary
- 30% share of business profits paid as dividends
- £5k car allowance or company car
- Flexible working and autonomy
- Full support from Specsavers’ central and local teams
- Access to cutting-edge technology and development opportunities
- Generous benefits including medical, dental, pension, and more
Who You Are You’re a retail or customer service expert with:
- Strong leadership and business acumen
- Passion for customer care and community impact
- A valid UK driving licence and right to work in the UK
- Willingness to complete the Audiology Practitioner course within 12 months
About the Role You’ll operate across a defined territory in Gloucester, supported by a local administration team. You’ll shape your own clinic schedules, build lasting relationships with customers and your local community, and grow your business through exceptional service. This role includes training to become an Audiology Practitioner, enabling you to carry out clinical duties under the supervision of a registered Hearing Aid Dispenser.
Why Specsavers? We’re a family-run business with a global reach. Our Joint Venture Partnership model gives you the freedom to run your own business with the backing of a trusted brand. You’ll enjoy the rewards of ownership—profit, growth, and autonomy—while we support you every step of the way.
Ready to Take the Leap? If you’re ready to move from employee to business owner, we’d love to hear from you. Apply now!
Customer Service Partner employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the audiology and customer service sectors. Attend local events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Showcase your passion! When you get the chance to chat with potential partners or during interviews, let your enthusiasm for customer care and community impact shine through. Share stories of how you've made a difference in previous roles—this will set you apart from the crowd.
✨Tip Number 3
Prepare for the unexpected! As a Customer Service Partner, you'll need to think on your feet. Practice answering tricky questions about leadership and business decisions. Role-play scenarios with friends or family to build your confidence and ensure you're ready for anything that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Specsavers family. Take the leap and submit your application today—we can’t wait to see what you bring to the table!
We think you need these skills to ace Customer Service Partner
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and community impact shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and business acumen. We’re looking for someone who can drive their own business, so show us how you’ve done that in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Specsavers.
How to prepare for a job interview at Specsavers
✨Know Your Business Inside Out
Before the interview, make sure you understand Specsavers' business model and how the Customer Service Partner role fits into it. Familiarise yourself with their values, especially around customer care and community impact, as this will show your genuine interest in the position.
✨Showcase Your Leadership Skills
As a potential business owner, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams or projects in the past. Think about challenges you've faced and how you overcame them, as this will highlight your business acumen.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Practice responses to questions like how you would handle a difficult customer or how you would grow your business in the local community. This will help you articulate your strategies clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the support you'll receive from Specsavers, the training for the Audiology Practitioner course, or how success is measured in the role. This shows your enthusiasm and commitment to making the partnership work.