At a Glance
- Tasks: Be the friendly face of Specsavers, welcoming customers and providing top-notch service.
- Company: Join Specsavers, a trusted name on the High Street with a commitment to customer care.
- Benefits: Enjoy a competitive salary, perks, extra day off for your birthday, and professional development.
- Other info: This is a full-time, paid apprenticeship lasting 13 months with opportunities for growth.
- Why this job: Gain valuable skills in a supportive environment while making a real impact on customers' lives.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
Ripon, Specsavers
Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our store
Located in Ripon with a dedicated and enthusiastic team of professionals eager to meet you!
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary - £16,500 (reviewed after 3 months)
- Full time - 38.5 hours with weekend working
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
- Enhanced sick pay (after a year or service)
- Enhanced pay for family leave (Maternity/Paternity etc)
What we’re looking for?
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Find out more
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.
For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Apprenticeships at Specsavers | Specsavers UK Careers
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Customer Service Apprentice in Weymouth employer: Specsavers
Specsavers is an exceptional employer, offering a supportive and friendly work environment in Ripon where you can thrive as a Customer Service Apprentice. With comprehensive training, competitive salary, and a range of benefits including enhanced sick pay and extra leave for your birthday, you'll have the opportunity to grow professionally while being part of a dedicated team committed to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Weymouth
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service philosophy. Understanding their approach will help you align your responses during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing common customer scenarios with friends or family can help you feel more confident and prepared to handle real-life situations.
✨Tip Number 3
Research the local Ripon community and understand the demographics of the customers who visit Specsavers. This knowledge can help you connect better with customers and demonstrate your commitment to serving the community.
✨Tip Number 4
Network with current or former employees of Specsavers if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Customer Service Apprentice.
We think you need these skills to ace Customer Service Apprentice in Weymouth
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and skills required for the Customer Service Apprentice position at Specsavers. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your enthusiasm for customer service and your desire to learn. Mention specific examples of how you have provided excellent service in the past or how you plan to contribute to the team at Specsavers.
Highlight Relevant Skills:Make sure to emphasise any relevant skills you possess, such as communication, teamwork, and problem-solving. These are crucial for a role in customer service and will help your application stand out.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Specsavers
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Specsavers is known for its friendly atmosphere, so showing that you’re eager to be part of the team can make a great impression.
✨Prepare for Common Questions
Think about questions related to customer service scenarios. Be ready to discuss how you would handle difficult customers or provide excellent service, as these are key aspects of the role.
✨Demonstrate Team Spirit
Since you'll be working in a team, highlight any previous experiences where you collaborated with others. Talk about how you contribute to a positive team environment and support your colleagues.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the team dynamics and training opportunities available.
