At a Glance
- Tasks: Be the friendly face of Specsavers, welcoming customers and providing top-notch service.
- Company: Join Specsavers, a well-known name on the high street, dedicated to eye and ear care.
- Benefits: Earn £7.75 per hour, enjoy discounts, and get a paid day off on your birthday!
- Other info: This is a 13-month paid apprenticeship with full-time hours and great training opportunities.
- Why this job: Gain valuable skills in a supportive environment while making a real difference for customers.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our store is located in Wood Green, London.
What’s on offer?
- £7.75 per hour
- 40 hours per week
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.
Checked all the boxes? This job will close when it’s filled, so don’t delay, apply today!
Customer Service Apprentice in Banbury employer: Specsavers
Specsavers is an exceptional employer, offering a supportive and friendly work environment in Wood Green, London. As a Customer Service Apprentice, you'll benefit from comprehensive training, competitive pay, and unique perks such as discounts on eyecare and a complimentary Headspace subscription, all while being part of a dedicated team that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Banbury
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service philosophy. Understanding their commitment to customer care will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, as this role requires a friendly and approachable demeanour. Role-playing common customer scenarios with friends or family can boost your confidence.
✨Tip Number 3
Research the specific services offered by Specsavers, such as eye tests and frame styles. Being knowledgeable about their products will show your enthusiasm and readiness for the role.
✨Tip Number 4
Network with current or former employees of Specsavers if possible. They can provide valuable insights into the company culture and what it takes to succeed in the apprenticeship.
We think you need these skills to ace Customer Service Apprentice in Banbury
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and skills required for the Customer Service Apprentice position at Specsavers. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your enthusiasm for customer service and your desire to learn. Mention any relevant experiences, such as previous jobs or volunteer work, that demonstrate your ability to interact with customers effectively.
Highlight Relevant Skills:Make sure to emphasise skills that are particularly relevant to the role, such as communication, teamwork, and problem-solving. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Specsavers
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Specsavers is known for its friendly atmosphere, so showing that you’re eager to be part of the team can make a great impression.
✨Prepare for Common Questions
Think about questions related to customer service scenarios. Be ready to discuss how you would handle difficult customers or provide excellent service, as these are key aspects of the role.
✨Demonstrate Team Spirit
Since you'll be working in a team, highlight any previous experiences where you collaborated with others. Talk about how you contribute to a positive team environment, which is essential at Specsavers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations.
