At a Glance
- Tasks: Manage appointments, answer customer queries, and handle NHS forms.
- Company: Specsavers, a leading optical retailer in Greater London.
- Benefits: Starting salary of £27k, enhanced family leave, and personal development opportunities.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join a supportive team and make a difference in customer care.
- Qualifications: Experience in administration or call centres is preferred.
The predicted salary is between 27000 - 27000 £ per year.
Specsavers in Greater London is seeking a dedicated Call Centre and Admin Assistant to tackle various administrative tasks essential for store success. The role includes managing appointments, answering customer queries, and handling NHS forms.
You can expect a starting salary of £27k and numerous benefits like enhanced family leave and personal development opportunities.
If you have a background in administration or call centres, we want to hear from you. Apply today to join a supportive team!
Customer Care & Admin Assistant — Birthday Day Off employer: Specsavers
Specsavers in Greater London is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries starting at £27k, enhanced family leave, and ample opportunities for personal growth, joining our team means being part of a dedicated group committed to making a difference in customer care. Experience the unique advantage of working in a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care & Admin Assistant — Birthday Day Off
✨Tip Number 1
Make sure you research Specsavers and their values before your interview. Knowing what they stand for will help you connect your experiences to their mission, showing them you're a perfect fit for the team.
✨Tip Number 2
Practice common interview questions related to customer care and administration. Think about how your past experiences can demonstrate your skills in managing appointments and handling customer queries effectively.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or personal development opportunities shows that you’re genuinely interested in growing with the company.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Care & Admin Assistant — Birthday Day Off
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration or call centres. We want to see how your skills match the role, so don’t be shy about showcasing relevant tasks you've tackled!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Care & Admin Assistant role and how you can contribute to our team at Specsavers.
Showcase Your Communication Skills:Since this role involves answering customer queries, it’s important to demonstrate your communication skills. Use clear and concise language in your application to reflect how you’d interact with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Specsavers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Call Centre and Admin Assistant. Familiarise yourself with managing appointments, answering customer queries, and handling NHS forms. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to share examples of how you've successfully handled customer queries in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will highlight your suitability for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in administration or call centres. Practice your responses to questions like 'How do you prioritise tasks?' or 'Can you describe a time when you resolved a difficult customer issue?' This will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team culture, training opportunities, or what success looks like in this role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
