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- Tasks: Provide exceptional customer service and assist with optical products in a friendly store environment.
- Company: Join Specsavers, a leading brand known for its commitment to quality and customer care.
- Benefits: Enjoy competitive pay, flexible hours, and a range of perks including discounts and holiday leave.
- Why this job: Be the face of our stores and make a real difference in customers' lives every day.
- Qualifications: Previous optical experience and a passion for customer service are essential.
- Other info: Great training opportunities and a supportive team to help you grow your career.
The predicted salary is between 11 - 14 £ per hour.
We’re looking for proactive people person to be the friendly face our stores need. If you have optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your customer service skills to create an outstanding store environment for customers and team.
Based in Cramlington, our store requires someone with previous optical experience who can dispense up to Multi focal.
What’s on Offer?
- Full time - 40 hours or Part time - will include a weekend day
- Salary £12.41 per hour
- Specsavers Perks – our discounted benefits scheme
- 28 days holiday including Bank holiday
- Birthday day off
- Enhanced company sick pay after passing 3 month probation
- Eyecare and Hearcare Discount
- Enhanced family leave (maternity/paternity)
What we’re looking for?
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it:
- Previous experience in a fast-paced customer service environment
- Experience in Optics or Audiology business
- Basic knowledge/experience of Optical and/or Audiology terminology
Checked all the boxes? Now’s the perfect time to apply!
Optical Assistant in Cramlington employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Cramlington
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to create a welcoming environment.
✨Tip Number 3
Don’t shy away from showcasing your teamwork skills! Prepare examples of how you’ve collaborated with others in previous roles. This will demonstrate that you’re not just a lone wolf but someone who thrives in a team setting.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using IT systems, which is a big plus for the Optical Assistant role.
We think you need these skills to ace Optical Assistant in Cramlington
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Specsavers brand shine through in your application. We want to see how your passion for customer service and optics can create a welcoming environment for our customers.
Highlight Relevant Experience: Make sure to emphasise any previous optical experience you have, whether as an Optical Advisor or Dispensing Assistant. We’re looking for candidates who can hit the ground running, so don’t hold back on showcasing your skills!
Be Yourself: We love authenticity! When writing your application, let your personality come through. We want to know who you are beyond your qualifications, so feel free to share your unique story and what makes you a great fit for our team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Specsavers
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Familiarise yourself with common terms and products, especially multi-focal lenses, as this will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you made a customer's experience better, as this is key for an Optical Assistant role.
✨Be Ready to Team Up
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Share experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Embrace Feedback
Demonstrate your openness to feedback and development during the interview. Talk about times when you've received constructive criticism and how it helped you grow, showing that you're eager to learn and improve.
