At a Glance
- Tasks: Lead a team, ensure smooth store operations, and deliver top-notch customer service.
- Company: Join Specsavers, a global leader in eye and hearing care.
- Benefits: Competitive salary, performance bonuses, 28 days holiday, and discounts.
- Other info: Enjoy a supportive work environment with excellent growth opportunities.
- Why this job: Make a difference in your community while advancing your career.
- Qualifications: Retail and supervisory experience with a passion for customer service.
The predicted salary is between 28500 - 28500 £ per year.
- Assistant Manager
- Specsavers, Cottingham, North Humberside
Salary
£28,500 per annum (plus performance bonus up to £1,500 per year)
Hours
Full‑time, 39.5 hours per week (includes a weekend day)
Are you a motivated team leader with an eye for detail, ready to bring your skills to a global, difference‑making company?
As an Assistant Store Manager at Specsavers you will lead by example, champion a customer‑first mindset and keep the store and team running like clockwork.
You will support your colleagues to grow their skills, bring better eye and hearing care to the community, and progress your own career.
Responsibilities
- Lead by example and champion a customer‑first mindset
- Ensure the store and team operate smoothly and efficiently
- Support and develop staff, helping them reach their potential
- Deliver excellent customer service and uphold the company’s vision
- Maintain high standards of shop presentation and product knowledge
- Assist with inventory and stock management
- Review and meet performance targets
Qualifications
- Strong retail background
- Supervisory experience
- Customer service experience
- Detail oriented
- Flexible and adaptable
- Passionate people person
- Organised and hardworking
- Experience working in an optics business (preferred)
Benefits
- Salary from £28,500 per year
- Performance bonus up to £1,500 per year
- Full‑time hours – 39.5 hours per week, includes a weekend day
- 28 days holiday + additional paid day off on your birthday
- Auto‑enrol in a pension scheme with employer contribution
- Specsavers perks portal for everyday discounts and savings
- We Care employee support service for you and your family
- Eye care and hearing care discounts for you and your family
- Free parking
- #J-18808-Ljbffr
Assistant Manager in Cottingham employer: Specsavers
Specsavers is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive impactful change in technology and operations. With a commitment to professional development and growth opportunities, team members are encouraged to expand their skills while working in a dynamic environment that values diversity and inclusion. Located across the UK and internationally, Specsavers offers unique advantages such as flexible working arrangements and the chance to be part of a leading brand in the optical and audiology sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cottingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Specsavers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Specsavers!
We think you need these skills to ace Assistant Manager in Cottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Specsavers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Specsavers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Specsavers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Specsavers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
