At a Glance
- Tasks: Provide excellent customer service and support customers in a retail environment.
- Company: Join a friendly team at Specsavers, a leader in the optics industry.
- Benefits: Earn £8 per hour, enjoy 28 days holiday, and receive full training.
- Other info: 13-month apprenticeship with endless opportunities for growth and development.
- Why this job: Kickstart your retail career with hands-on experience and expert guidance.
- Qualifications: Passion for customer service, teamwork, and good communication skills.
The predicted salary is between 16640 - 16640 £ per year.
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.
We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
What's on offer?
- Salary - £8 per hour
- 40 hours to include weekend working
- 28 days holiday
What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:
- Passion for providing excellent customer service and making customers' lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Paid Customer Service Apprenticeship — Launch Your Retail Career in Costessey employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where you can thrive as a Customer Service Apprentice. With comprehensive training, competitive pay, and a commitment to employee development, you'll have the opportunity to grow your career in retail while enjoying generous benefits like 28 days of holiday. Join our dedicated team and embark on a rewarding journey in the optics industry, surrounded by experienced professionals who are eager to help you succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Paid Customer Service Apprenticeship — Launch Your Retail Career in Costessey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for in customer service. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle different situations, making you stand out during the interview.
✨Tip Number 3
Be yourself! The team at Specsavers is looking for someone who fits in with their friendly vibe. Don’t be afraid to let your personality shine through in your conversations. Authenticity goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about landing this apprenticeship. Don’t wait too long; these roles fill up fast!
We think you need these skills to ace Paid Customer Service Apprenticeship — Launch Your Retail Career in Costessey
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you're genuinely excited about helping customers and making their lives easier!
Highlight Teamwork Skills:Since we value great teamwork, make sure to mention any experiences where you've worked well with others. Whether it's in school projects or part-time jobs, we love to see how you collaborate!
Be Open to Feedback:We’re all about growth here at StudySmarter, so don’t hesitate to express your willingness to learn and develop. Share examples of how you've taken feedback on board in the past!
Apply Through Our Website:To make sure your application gets to us quickly, head over to our website and apply directly. It’s the best way to ensure we see your amazing skills and passion for this role!
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from a previous job or a personal experience.
✨Demonstrate Teamwork Skills
Since this role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Think of a time when you worked well with others to achieve a common goal and be ready to share that story.
✨Be Ready to Step Out of Your Comfort Zone
The interviewers will want to see your willingness to try new things. Prepare to talk about a situation where you took a risk or tried something unfamiliar, and how it helped you grow. This shows you're open to development and feedback.
✨Practice Your Communication Skills
Excellent communication is key in customer service. Before the interview, practice answering common questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
