At a Glance
- Tasks: Provide excellent customer service and support in a retail environment.
- Company: Join a friendly team at Specsavers, a leader in optics.
- Benefits: Earn £8 per hour, enjoy 28 days holiday, and receive full training.
- Other info: 13-month apprenticeship with endless opportunities for growth.
- Why this job: Kickstart your career in retail with hands-on experience and support.
- Qualifications: Passion for customer service, teamwork, and good communication skills.
The predicted salary is between 16640 - 16640 £ per year.
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.
We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
What's on offer?
- Salary - £8 per hour
- 40 hours to include weekend working
- 28 days holiday
What we're looking for?
- Passion for providing excellent customer service and making customers' lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process
Find out more about the Specsavers Apprenticeship programme.
Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Customer Service Apprentice in Costessey employer: Specsavers
At Specsavers, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where you can thrive as a Customer Service Apprentice. With comprehensive training, competitive pay, and a commitment to employee development, you'll have the opportunity to grow your skills in retail while enjoying generous benefits like 28 days of holiday. Join our dedicated team and embark on a rewarding career path in optics, surrounded by experienced colleagues who are eager to help you succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice in Costessey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for in customer service. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle different situations during the interview.
✨Tip Number 3
Be yourself! The team at Specsavers is looking for someone who fits in with their friendly vibe. Don’t be afraid to let your personality shine through in your conversations. Authenticity goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Apprentice in Costessey
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service shine through! Share any experiences you've had in retail or helping others, as this will show that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to highlight the skills mentioned in the job description. We want to know how you fit into our team and what makes you a great candidate for this apprenticeship.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who’s proactive and ready to step out of their comfort zone, so show us who you are!
Apply Through Our Website:Remember to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from previous retail or volunteer experiences.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Think of a time when you collaborated with a team to achieve a goal and highlight your contributions to that success.
✨Be Ready to Embrace Feedback
Show that you're open to learning and development by discussing how you've received feedback in the past. Talk about a situation where you took constructive criticism positively and how it helped you improve.
✨Practice Your Communication Skills
Excellent communication is key in customer service. Before the interview, practice answering common questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
