At a Glance
- Tasks: Guide customers through their contact lens journey and support the team.
- Company: Join Specsavers, a friendly and supportive optical team.
- Benefits: Salary up to £30,000, 28 days holiday, and great perks.
- Other info: Enjoy a dynamic work environment with excellent team support.
- Why this job: Make a real difference in customer care while advancing your career.
- Qualifications: Experience in customer service and passion for helping others.
The predicted salary is between 30000 - 30000 € per year.
Are you a proactive, people-focused individual who loves helping customers and creating great in-store experiences? If you have previous optical or contact lens experience and want to take the next step in your career, this Contact Lens Manager role at Specsavers could be the perfect fit.
In this role, you’ll support the smooth and efficient running of our Contact Lens department. You’ll guide customers through their contact lens journey — from ordering and handling queries, to teaching them how to insert, remove, and care for their lenses safely. You’ll also assist the Contact Lens Optician and help ensure your team are confident using our systems and processes. If you’re passionate about customer care and enjoy working in a busy, hands‑on environment, we’d love to meet you.
Our Team
You’ll be joining a friendly, supportive, and experienced team who work together to deliver exceptional service to every customer who walks through our doors.
What’s on Offer?
- Salary up to £30,000 – with a bonus structure
- Full‑time – 38.75 hours per week
- 28 days holiday plus your birthday off
- Auto‑enrolment into the pension scheme with employer contributions
- Specsavers Perks – access to great discounts and savings
- WeCare – wellbeing and support service for you and your immediate family
- Complimentary Headspace subscription
- Eyecare and Hearcare discounts for you and your family
What We’re Looking For
- Experience in a fast‑paced customer service environment
- Previous experience working with contact lenses or within optics
- Strong communication skills and a genuine passion for helping people
- A proactive attitude and ability to work well as part of a busy team
If this sounds like the role for you and you’re ready to take the next step in your optical career, we’d love to receive your application.
Contact Lens Manager employer: Specsavers
Specsavers is an excellent employer, offering a vibrant work culture in Gloucester where teamwork and customer care are at the heart of everything we do. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing through initiatives like WeCare and complimentary subscriptions to Headspace, we provide our staff with the support they need to thrive both personally and professionally. Join us to be part of a dedicated team that values your growth and offers unique perks, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Lens Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field and let them know you're on the lookout for a Contact Lens Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Specsavers and their approach to customer care. Think about how your experience aligns with their values and be ready to share specific examples of how you've excelled in customer service and teamwork.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping customers shine through. Talk about your previous experiences with contact lenses and how you can make a difference in their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Specsavers family and ready to take that next step in your career.
We think you need these skills to ace Contact Lens Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any previous work with contact lenses or optics. We want to see how your skills match up with what we're looking for!
Craft a Personal Cover Letter:Use your cover letter to show off your passion for helping people and your proactive attitude. Share specific examples of how you've created great customer experiences in the past – we love a good story!
Show Your Team Spirit:Since you'll be working in a busy team, mention any experiences where you collaborated with others to achieve a common goal. We value teamwork and want to know how you contribute to a positive environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming our next Contact Lens Manager.
How to prepare for a job interview at Specsavers
✨Know Your Stuff
Make sure you brush up on your knowledge of contact lenses and optical products. Be ready to discuss different types of lenses, their uses, and how to care for them. This will show that you're not just passionate about customer service but also knowledgeable in the field.
✨Showcase Your People Skills
Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your proactive attitude and strong communication skills.
✨Team Player Vibes
Specsavers values teamwork, so be prepared to talk about how you work well with others. Think of instances where you've collaborated with colleagues to achieve a common goal or helped train someone new. This will highlight your ability to fit into their friendly and supportive team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand if it’s the right fit for you. Questions about training opportunities or team dynamics can be great conversation starters.
