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For Companies At a Glance
- Tasks: Lead a clinic team to deliver exceptional customer service and efficient operations.
- Company: Join Specsavers, a global leader in affordable eyecare and hearing solutions.
- Benefits: Enjoy a competitive salary, discounts, wellness support, and an extra day off for your birthday!
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer care are essential.
- Other info: Be part of a diverse team that values respect and inclusivity.
The predicted salary is between 32000 - 38000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Role
Clinical Manager
Reports to
Store Directors
Role Purpose
As a Clinical Manager at Specsavers, you will play a pivotal role in delivering a seamless and efficient clinical experience for our customers. You will lead the clinic and contact lens operations, ensuring exceptional service, minimal waiting times, and a well-organised environment. You will also support the development and performance of your team, driving clinical excellence, commercial success, and a culture aligned with Specsavers\\\’ values.
What\\\’s on offer?
As well as all the support you need and great development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary £32,000 -£38,000 depending on experience
- Full time – 39 hours per week
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
Key Responsibilities
- Manage clinic flow to ensure patients are seen promptly and efficiently.
- Oversee different departments ensuring high standards of service and technical excellence.
- Drive clinic efficiency through effective use of systems and technology.
- Ensure completion and review of all required reports.
Team Leadership & Development
- Lead, coach, and motivate your team to deliver outstanding customer service.
- Conduct regular team meetings, training sessions, support development and performance.
- Support with onboarding, and induction of new team members.
- Foster a positive, inclusive, and high-performing team culture.
- Support the development of team members through coaching, feedback, and performance reviews.
Essential Skills & Experience
- Proven experience in team leadership and people development.
- Strong organisational and communication skills.
- Commercial awareness and ability to drive performance
- Ability to implement change effectively and consistently.
- Experience in the optical and/or hearing sector.
- Management or leadership qualifications
About Specsavers
Specsavers began 40 years ago with the vision of two optometrists, Doug, and Mary Perkins, who set out to provide best-value eyecare to everybody. Their passion for optometry has led Specsavers to become the largest privately-owned optical group in the world, delivering high-quality, affordable optical and hearing care. And it continues to shape the lives and experience of thousands of colleagues who are developing their careers with us across the globe. We are proud of how far we\\\’ve come as a business, now we want to see you grow with us too.
Find out more
For more information or to apply, please contact Rebecca at Specsavers Recruitment Services on rebecca.hooper1@specsavers.com
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Clinical Manager employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical and healthcare sectors. You never know who might have a lead on a Clinical Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and clinical management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care and team development during interviews. Share specific examples of how you've improved clinic efficiency or supported your team in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are genuinely interested in joining Specsavers.
We think you need these skills to ace Clinical Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Manager role. Highlight your experience in team leadership and any relevant qualifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional clinical experiences and how you can contribute to our team at Specsavers. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven performance or improved clinic efficiency in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward, and you’ll be able to keep track of your application status easily. Let’s get started on this journey together!
How to prepare for a job interview at Specsavers
✨Know Your Specsavers Inside Out
Before your interview, make sure you research Specsavers thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Clinical Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, improved clinic efficiency, or implemented changes. Be ready to discuss how you motivate and develop your team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage clinic flow. Think of specific situations you've faced in previous roles and how you handled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, ongoing training opportunities, or how Specsavers measures success in the clinic. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
