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For Companies At a Glance
- Tasks: Manage clinic operations and ensure customers receive top-notch service during their visits.
- Company: Join Specsavers, a leading optical retailer known for its commitment to customer care.
- Benefits: Enjoy competitive pay, flexible hours, birthday leave, and exclusive employee perks.
- Why this job: Be part of a supportive team that values your growth and offers excellent training opportunities.
- Qualifications: We're looking for passionate individuals with strong communication skills and a knack for teamwork.
- Other info: Located in Lakeside with great transport links, ready to welcome you!
The predicted salary is between 20000 - 30000 £ per year.
Overview
At Specsavers, our Clinical Manager are the support pillar of our store. The main aim of this role is to ensure that all customers who are visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit, providing excellent service, supporting the team and managing the clinic efficiently.
Based in Lakeside, with great transport links and a team of dedicated professionals waiting to meet you.
Benefits
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary – £7.75 – £12.41 depending on age
- Full time – 40 hours a week – will include 1 weekend day per week
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
Qualifications
Some of the skills we\’re looking for include:
- Passion for providing excellent customer service
- Team support
- Teamworking
- IT confident
- Excellent communication and listening
- Ability to adapt and develop
Find out more
If you have everything we\’re looking for and are excited by this opportunity, we\’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
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Clinic Manager employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service philosophy. Understanding their commitment to excellent service will help you align your responses during the interview, showcasing your passion for customer care.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to manage a team and support colleagues effectively. Highlighting specific instances where you've improved team dynamics or customer satisfaction can set you apart.
✨Tip Number 3
Research common challenges faced in clinic management roles and think about how you would address them. Being able to discuss potential solutions shows initiative and a proactive mindset, which is highly valued in this position.
✨Tip Number 4
Network with current or former employees of Specsavers if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Clinic Manager position at Specsavers. Tailor your application to highlight how your skills align with their needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to support a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your ability to adapt and develop in a fast-paced environment. Mention specific examples from your past experiences that showcase your skills.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Clinic Manager role.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the role's focus at Specsavers.
✨Demonstrate Team Support Skills
Since the role involves supporting a team, be prepared to discuss how you have successfully collaborated with colleagues in previous positions. Highlight any instances where you helped resolve conflicts or contributed to a positive team environment.
✨Be IT Confident
As the Clinic Manager, you'll need to be comfortable with various IT systems. Brush up on any relevant software or tools that may be used in the clinic, and be ready to discuss your experience with technology during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to adapt and develop in a fast-paced environment. Think of situations where you had to think on your feet or manage unexpected challenges, and be ready to share how you handled them effectively.
