At a Glance
- Tasks: Bring smiles and eyecare directly to patients in their homes and care facilities.
- Company: Join the friendly team at Specsavers, a Great Place to Work.
- Benefits: Earn £27,000, enjoy bonuses, discounts, and extra day off on your birthday.
- Other info: Great training, supportive team, and opportunities for personal growth.
- Why this job: Experience diverse workdays while making a real difference in your community.
- Qualifications: Optical dispensing skills and a full clean UK driving licence required.
The predicted salary is between 27000 - 27000 £ per year.
Our Home Visits Norwich Team are looking for an experienced and talented Optical Assistant located in or around the Ipswich area to join the team due to continued growth. Are you an ambitious optical assistant looking to take your career, and your care, on the road? You've come to the right place.
As a home visits optical assistant at Specsavers, you'll be the friendly face bringing smiles and clinical care to the heart of your community, in patients' own homes and in care homes. You'll work with a team of experienced professionals, spending quality time with each patient and delivering unmatched customer service every single day.
We have a wonderful team of 14 dedicated people ready and waiting for you to meet.
You will be provided with a company car or a car allowance of £4,000 per annum to allow you to bring the eyecare we provide, directly to people's homes.
What's on offer?
- £27,000 per annum
- Monday to Friday 8.30am to 5.30pm
- Part of a business accredited with Great Place to Work
- Generous bonus scheme which is performance related
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we're looking for?
- Ability to dispense at all levels
- Able to carry out pre-screening on patients
- Excellent customer care skills and communication
- Full clean UK driving license is essential for this position
If you're looking for a change from the High Street and want more diversity and freedom, seeing the countryside and meeting some marvellous characters along the way, then this role could be perfect for you!
Home Visits Optical Assistant in Clacton-on-Sea employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our Home Visits Optical Assistants. With competitive salaries, generous benefits including a car allowance, and a commitment to employee development, we empower our team to deliver outstanding care directly to patients in their homes. Join us in making a meaningful impact in the community while enjoying a fulfilling career with a company recognised as a Great Place to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Home Visits Optical Assistant in Clacton-on-Sea
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Specsavers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Specsavers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Home Visits Optical Assistant in Clacton-on-Sea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Specsavers:Your cover letter is your chance to shine! Tell us why you want to work at Specsavers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Specsavers!
How to prepare for a job interview at Specsavers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
