At a Glance
- Tasks: Create an outstanding environment for customers and support your team.
- Company: Join Specsavers, a leading retail brand focused on customer care.
- Benefits: Earn up to £312.41 per hour, enjoy discounts, and 28 days leave.
- Other info: Great training, progression opportunities, and a fun work environment.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
Call Centre Assistant - Filton
So, you a proactive people person, passionate about retail and offering the best customer service? Sounds like you be a great fit here. If youve considered a career with Specsavers this Call Centre Assistant role could be perfect for you.
As a Call Centre Assistant you need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
Whats on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Salary - up to a312.41 per hour (Age dependent)
- Full time - 40 hours per week including weekend working
- Progression opportunities
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- 28 days annual leave including 1 additional day for your birthday
What were looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant.These include:
- Preferred call centre experience however this isnt essential
- Strong customer service skills
- Good telephone communication
- Confident team player
- Adaptable in fast paced environment
Find out more
If you have everything were looking for and are excited by this opportunity, were excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
Call Centre Assistant in Bolton employer: Specsavers
Specsavers is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for those passionate about customer service. Located in Filton, our Call Centre Assistant role offers competitive pay, generous annual leave, and unique perks like birthday leave and access to exclusive discounts, ensuring a rewarding and fulfilling career path for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Assistant in Bolton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and how you handle different situations. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Call Centre Assistant position.
We think you need these skills to ace Call Centre Assistant in Bolton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers and being part of our team.
Tailor Your CV:Make sure your CV highlights relevant experience, even if it's not from a call centre. We love seeing transferable skills, so if you've worked in retail or any customer-facing role, shout about it!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’d be a great fit for the Call Centre Assistant role without waffling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find all the info you need about the position there.
How to prepare for a job interview at Specsavers
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about creating an outstanding experience for patients.
✨Practice Your Phone Etiquette
Since you'll be working in a call centre, it's crucial to demonstrate good telephone communication. Practise speaking clearly and confidently, and consider doing mock calls with a friend to get comfortable.
✨Show Your Team Spirit
Being a confident team player is key for this role. Be ready to share experiences where you’ve worked well in a team, highlighting how you contributed to a positive environment.
✨Be Adaptable and Ready for Fast-Paced Situations
Prepare to discuss how you've handled fast-paced environments in the past. Think of specific instances where you adapted quickly to changes or challenges, as this will show you're ready for the dynamic nature of the job.
