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- Tasks: Assist customers and support the call centre team with admin tasks.
- Company: Specsavers is a well-known retail brand, dedicated to eye and ear care.
- Benefits: Enjoy 28 days off, birthday leave, and employee discounts.
- Why this job: Join a friendly team, develop your skills, and make a real impact.
- Qualifications: Passion for customer service, teamwork, and good communication skills required.
- Other info: Entry-level position with full-time hours and opportunities for growth.
The predicted salary is between 15600 - 18240 £ per year.
Join to apply for the Call Centre and Admin Assistant role at Specsavers.
Location: Peckham, Specsavers
Specsavers is a household name and a High Street staple. You could be part of our team.
As a Call Centre and Admin Assistant at Specsavers, you will work alongside our current call centre team. You’ll be the friendly face at the heart of our stores, working among a team of experienced professionals to deliver unmatched customer service every day.
What’s on Offer?
- Salary: Starting at £26k per year, depending on experience
- 28 days annual leave plus your birthday off
- Working hours: 40 hours per week, including a Saturday
- Specsavers Perks – our discounted benefits scheme
- Opportunities for progression and development
- Auto-enrollment into the pension scheme with employer contributions
- WeCare – our employee support service for you and your immediate family
- Eyecare and hearcare discounts for you
What we’re looking for:
- Passion for providing excellent customer service
- Teamworking skills
- IT confidence
- Excellent communication and listening skills
- Ability to adapt and develop
If you have what we’re looking for and are excited about this opportunity, we’d love to hear from you. Visit our website to learn more or apply now.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative, Customer Service
- Industry: Retail
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Call Centre and Admin Assistant employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre and Admin Assistant
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This can help you feel more confident when handling customer queries, which is crucial for a Call Centre and Admin Assistant.
✨Tip Number 3
Network with current or former employees of Specsavers. They can provide valuable insights into the company culture and what it takes to succeed in the role.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your interest in the role and the company. This shows that you are proactive and genuinely interested in being part of the Specsavers team.
We think you need these skills to ace Call Centre and Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Specsavers is looking for in a Call Centre and Admin Assistant. Highlight key skills such as customer service, teamwork, and communication in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Use specific examples that demonstrate your ability to provide excellent customer service and work effectively in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work at Specsavers and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Specsavers
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with Specsavers' values.
✨Demonstrate Teamwork Skills
Since you'll be working alongside a team, it's important to highlight your ability to work collaboratively. Prepare anecdotes that showcase how you've successfully worked in a team environment and contributed to achieving common goals.
✨Be IT Savvy
As a Call Centre and Admin Assistant, you'll need to be comfortable with various IT systems. Brush up on any relevant software or tools you might encounter and be ready to discuss your experience with technology during the interview.
✨Practice Active Listening
Excellent communication and listening skills are crucial for this role. During the interview, practice active listening by summarising what the interviewer says before responding. This shows that you value their input and can effectively engage with customers.
