At a Glance
- Tasks: Assist customers by answering calls and booking appointments with a friendly approach.
- Company: Join Specsavers, a leading optical retailer with a supportive team culture.
- Benefits: Enjoy staff discounts, free parking, and comprehensive training for career growth.
- Other info: Flexible hours with weekend shifts; great opportunities for long-term career development.
- Why this job: Kickstart your career in customer service while making a positive impact on people's experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 36000 € per year.
Job Description:
Job information Call Centre Admin Assistant from the Company Specsavers, this latest Call Centre Admin Assistant job vacancy is located in the city Bristol BS located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Administration field have been opened and published up to the specified time.Job Responsibility:
The Call Centre Admin Assistant will be based in Location: Cribbs Causeway and work Hours: 30 hours (Weekend working is essential). Benefits include Specsavers perks, staff discounts, discounts in some mall retailers, free parking.
Full Training is provided - with great career progression opportunities. At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer\'s journey.
We\'re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.
Joining our team, you\'ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
Join our team and you\'ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We\'ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please note that this vacancy will close once we have filled all available places.
Call Centre Admin Assistant in Bristol employer: Specsavers
At Specsavers, we are committed to fostering a supportive and dynamic work environment in our Bristol location, where our Call Centre Admin Assistants play a vital role in delivering exceptional customer service. With comprehensive training, generous staff discounts, and clear pathways for career progression, we empower our employees to grow and thrive while making a meaningful impact on our customers' experiences. Join us at Cribbs Causeway and be part of a team that values professionalism, teamwork, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Admin Assistant in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service experience and communication skills, as these are key for the Call Centre Admin Assistant role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Call Centre Admin Assistant in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Call Centre Admin Assistant role. Highlight any customer service experience and communication skills you have, as these are key for us at Specsavers.
Craft a Friendly Cover Letter:Your cover letter should reflect your personality! Show us your friendly and professional approach, and explain why you’re excited about joining our team at Specsavers.
Be Clear and Concise:When filling out your application, keep it clear and concise. We appreciate straightforward answers that get to the point, especially when it comes to your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Specsavers.
How to prepare for a job interview at Specsavers
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them unique in the optical industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the position.
✨Practice Clear Communication
As a Call Centre Admin Assistant, clear communication is key. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or what a typical day looks like. This shows that you're engaged and serious about the role.
