At a Glance
- Tasks: Handle customer calls, manage appointments, and perform optical admin tasks.
- Company: Specsavers in Brighton, a leader in optical care.
- Benefits: Competitive salary, full training, pension scheme, and discounted eyecare.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Join a dedicated team and make a real impact in customer care.
- Qualifications: Previous optical experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Specsavers in Brighton is seeking an Optical Call Centre Assistant to join their dedicated team. In this role, you will tackle various optical administration tasks, engage with customers through calls and queries, and manage appointments. Your previous optical experience will be essential in providing top-notch service.
Enjoy a competitive salary, full training, and numerous benefits including a pension scheme, employee support services, and discounted eyecare for you and your family. Join us in delivering exceptional care and making a real impact!
Optical Admin & Call Centre Specialist in Brighton employer: Specsavers
Specsavers in Brighton is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. With comprehensive training, competitive salaries, and benefits like a pension scheme and discounted eyecare, employees can thrive both personally and professionally while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Admin & Call Centre Specialist in Brighton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Specsavers on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the call! Brush up on common questions for Optical Admin roles and think about how your past experience fits in. We want to show them we’re the perfect fit!
✨Tip Number 3
Show off your personality! When you get that interview, let your passion for customer service shine through. We’re all about making connections, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we can track your progress and keep you updated on any exciting opportunities!
We think you need these skills to ace Optical Admin & Call Centre Specialist in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any previous optical experience you have. We want to see how your skills align with the role of an Optical Call Centre Assistant, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in optics and how you can contribute to our team at Specsavers. Keep it friendly and professional, just like us!
Show Off Your Customer Service Skills:Since this role involves engaging with customers, make sure to highlight any customer service experience you have. We love candidates who can demonstrate their ability to handle queries and provide exceptional care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the benefits we offer!
How to prepare for a job interview at Specsavers
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Familiarise yourself with common terms and procedures in the optical field, as well as Specsavers' services. This will show that you're not just interested in the role but also understand the industry.
✨Practice Customer Engagement
Since you'll be dealing with customers over the phone, practice your communication skills. Role-play common scenarios you might encounter, like handling queries or managing appointments. This will help you feel more confident and prepared during the actual interview.
✨Showcase Your Team Spirit
Specsavers values teamwork, so be ready to discuss how you've worked effectively in a team before. Share specific examples of how you contributed to a group effort, especially in a customer service setting, to demonstrate your collaborative skills.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process or how the team measures success in customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
