Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead your own Specsavers business, delivering hearing care to customers at home.
- Company: Specsavers is a family-run business with a global presence, focused on community care.
- Benefits: Enjoy a competitive salary, car allowance, profit dividends, and flexible working.
- Why this job: This role offers business ownership, community impact, and personal growth opportunities.
- Qualifications: Retail or customer service experience, leadership skills, and a valid UK driving licence required.
- Other info: Training provided to become an Audiology Practitioner within 12 months.
The predicted salary is between 35000 - 50000 £ per year.
Audiology Domiciliary Customer Service Partner
Join to apply for the Audiology Domiciliary Customer Service Partner role at Specsavers.
Location: North East London (Field Based)
Type: Joint Venture Business Partnership
Package: £35,000 Annual Salary + £5k Car Allowance OR Company Car + 30% of Business Profits as Dividends
Guaranteed Earnings: £50,000 in Year One • On Target Earnings £80,000+
This is not a typical job—it\’s a business ownership opportunity. As a Customer Service Partner in our new Audiology Domiciliary Joint Venture, you’ll co-own and lead a Specsavers business, delivering life-changing hearing care directly to customers in their homes and local community. You’ll be an A shareholder in a Specsavers joint venture, meaning you’ll:
- Own and run your own business
- Receive dividends from business profits
- Build a valuable asset for your future
What You’ll Do
As a Customer Service Partner, you’ll be the driving force behind your business:
- Lead and grow your own team
- Deliver exceptional customer service and clinical excellence
- Make key decisions that shape your business
- Serve your local community with care and professionalism
What You’ll Get
- A guaranteed competitive salary
- 30% share of business profits paid as dividends
- £5k car allowance or company car
- Flexible working and autonomy
- Full support from Specsavers’ central and local teams
- Access to cutting-edge technology and development opportunities
- Generous benefits including medical, dental, pension, and more
Who You Are
You’re a retail or customer service expert with:
- Strong leadership and business acumen
- Passion for customer care and community impact
- A valid UK driving licence and right to work in the UK
- Willingness to complete the Audiology Practitioner course within 12 months
About The Role
You’ll operate across a defined territory in North East London, supported by a local administration team. You’ll shape your own clinic schedules, build lasting relationships with customers and your local community, and grow your business through exceptional service. This role includes training to become an Audiology Practitioner, enabling you to carry out clinical duties under the supervision of a registered Hearing Aid Dispenser.
Why Specsavers?
We’re a family-run business with a global reach. Our Joint Venture Partnership model gives you the freedom to run your own business with the backing of a trusted brand. You’ll enjoy the rewards of ownership—profit, growth, and autonomy—while we support you every step of the way.
Ready to Take the Leap?
If you’re ready to move from employee to business owner, we’d love to hear from you. Apply now!
#J-18808-Ljbffr
Audiology Domiciliary Customer Service Partner employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audiology Domiciliary Customer Service Partner
✨Tip Number 1
Familiarise yourself with Specsavers' values and mission. Understanding their commitment to customer care and community impact will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network with current or former Specsavers employees, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your leadership experience and how you've successfully managed teams in the past. This role requires strong leadership skills, so be ready to share specific examples of how you've motivated and developed others.
✨Tip Number 4
Research the audiology industry and current trends. Being knowledgeable about the field will not only impress your interviewers but also show your commitment to delivering exceptional service and clinical excellence in your future role.
We think you need these skills to ace Audiology Domiciliary Customer Service Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and expectations of the Audiology Domiciliary Customer Service Partner role. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Leadership Skills: Since this role involves leading a team and making key business decisions, emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully managed teams or projects in the past.
Showcase Customer Service Experience: As customer care is a crucial aspect of this position, detail your previous customer service roles. Mention any achievements or recognitions that demonstrate your commitment to exceptional service and community impact.
Tailor Your Application: Customise your CV and cover letter for this specific role at Specsavers. Use keywords from the job description and align your experiences with the company's values and mission to stand out as a strong candidate.
How to prepare for a job interview at Specsavers
✨Show Your Leadership Skills
As a Customer Service Partner, you'll be leading your own team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you motivated others or made key decisions that positively impacted your previous roles.
✨Demonstrate Customer Care Passion
This role is all about delivering exceptional customer service. Share stories that showcase your commitment to customer care and how you've gone above and beyond to meet customer needs. Make sure to convey your passion for making a difference in the community.
✨Understand the Business Model
Since this position involves co-owning a business, it's crucial to understand Specsavers' Joint Venture model. Familiarise yourself with how profit-sharing works and be ready to discuss how you plan to grow the business and serve the local community effectively.
✨Prepare for Clinical Responsibilities
You'll need to complete the Audiology Practitioner course within 12 months. Brush up on your knowledge of audiology and be ready to discuss your willingness to learn and adapt to clinical duties. Showing enthusiasm for professional development will impress your interviewers.
