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For Companies At a Glance
- Tasks: Lead your own Specsavers business, delivering hearing care directly to customers at home.
- Company: Specsavers is a family-run business with a global reach, focused on community care.
- Benefits: Enjoy a competitive salary, car allowance, profit dividends, and flexible working options.
- Why this job: Own your future with business ownership, autonomy, and the chance to make a real impact.
- Qualifications: Retail or customer service experience, leadership skills, and a valid UK driving licence required.
- Other info: Training provided to become an Audiology Practitioner within 12 months.
The predicted salary is between 35000 - 50000 £ per year.
Overview
Audiology Domiciliary Customer Service Partner (CSP)
Location: Hertfordshire, Stevenage, Harpenden, St Albans, Saffron Walden
Type: Joint Venture Business Partnership
Package: £35,000 Annual Salary + £5k Car Allowance OR Company Car + 30% of Business Profits as Dividends
Guaranteed Earnings of £50,000 in Year One | On Target Earnings £80,000+
Own Your Future with Specsavers
This is not a typical job—it\’s a business ownership opportunity. As a Customer Service Partner in our new Audiology Domiciliary Joint Venture, you’ll co-own and lead a Specsavers business, delivering life-changing hearing care directly to customers in their homes and local community.
You’ll be an ‘A’ shareholder in a Specsavers joint venture, meaning you’ll:
- Own and run your own business
- Receive dividends from business profits
- Build a valuable asset for your future
What You’ll Do
- Lead and grow your own team
- Deliver exceptional customer service and clinical excellence
- Make key decisions that shape your business
- Serve your local community with care and professionalism
What You’ll Get
- A guaranteed competitive salary
- 30% share of business profits paid as dividends
- £5k car allowance or company car
- Flexible working and autonomy
- Full support from Specsavers’ central and local teams
- Access to cutting-edge technology and development opportunities
- Generous benefits including medical, dental, pension, and more
Who You Are
- You’re a retail or customer service expert with:
- Strong leadership and business acumen
- Passion for customer care and community impact
- A valid UK driving licence and right to work in the UK
- Willingness to complete the Audiology Practitioner course within 12 months
About The Role
You’ll operate across a defined territory in Yorkshire, supported by a local administration team. You’ll shape your own clinic schedules, build lasting relationships with customers and your local community, and grow your business through exceptional service.
This role includes training to become an Audiology Practitioner, enabling you to carry out clinical duties under the supervision of a registered Hearing Aid Dispenser.
Why Specsavers?
We’re a family-run business with a global reach. Our Joint Venture Partnership model gives you the freedom to run your own business with the backing of a trusted brand. You’ll enjoy the rewards of ownership—profit, growth, and autonomy—while we support you every step of the way.
Ready to Take the Leap?
If you’re ready to move from employee to business owner, we’d love to hear from you.
Apply now!
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Audiology Domiciliary Customer Service Partner employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audiology Domiciliary Customer Service Partner
✨Tip Number 1
Familiarise yourself with Specsavers' values and mission. Understanding their commitment to customer care and community impact will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former Specsavers partners if possible. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your application.
✨Tip Number 3
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight how you've successfully led teams or projects, as this is crucial for a Customer Service Partner role.
✨Tip Number 4
Prepare to discuss your vision for the business. Think about how you would grow the customer base and improve service delivery in your local community, as this shows your entrepreneurial spirit.
We think you need these skills to ace Audiology Domiciliary Customer Service Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Audiology Domiciliary Customer Service Partner role. Familiarise yourself with Specsavers' values and how they align with your own.
Tailor Your CV: Highlight relevant experience in customer service and leadership roles. Emphasise any previous business ownership or management experience, as well as your passion for community impact and customer care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are the perfect fit. Mention specific examples of how you've delivered exceptional customer service and led teams in the past.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you would approach running your own business. Be ready to discuss your vision for the role and how you plan to serve the local community effectively.
How to prepare for a job interview at Specsavers
✨Understand the Business Model
Familiarise yourself with Specsavers' joint venture model. Be prepared to discuss how you can leverage this unique opportunity to run your own business while delivering exceptional customer service.
✨Showcase Leadership Skills
As a Customer Service Partner, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams in the past and how you plan to motivate and grow your own team in this role.
✨Demonstrate Community Engagement
This role is about serving the local community. Think of ways you've previously engaged with customers or communities and be ready to share your ideas on how to build lasting relationships in York.
✨Prepare for Clinical Responsibilities
Since you'll be completing the Audiology Practitioner course, show your enthusiasm for learning and adapting to clinical duties. Discuss any relevant experience or training that demonstrates your commitment to professional development.
