At a Glance
- Tasks: Assist customers with contact lenses, fittings, and ongoing care in a fast-paced environment.
- Company: Join Specsavers, a leader in optical and audiology services.
- Benefits: Competitive salary, 28 days holiday, birthday off, and employee discounts.
- Other info: Supportive team with excellent training and development opportunities.
- Why this job: Make a real difference in people's vision and hearing health while growing your career.
- Qualifications: Previous customer service experience; knowledge of optics is a plus.
The predicted salary is between 26700 - 28000 £ per year.
Are you a caring individual looking to continue your career as a Contact Lens Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. This role will have a strong focus on contact lenses, supporting customers with their lens choices, fittings, and ongoing care, ensuring they feel comfortable and confident with their vision solutions.
Once you’ve found your feet, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
The Specsavers store offers a fast-paced, customer-focused retail environment dedicated to delivering high-quality optical and audiology services. The store is easily accessible via a range of public transport links, with local bus services and nearby transport providing straightforward connections from surrounding areas, making it an ideal workplace for commuters. With a strong emphasis on customer service, teamwork, and continuous development, the Arnold store provides an engaging workplace for individuals passionate about making a real difference in people’s vision and hearing health.
What’s on offer?
- Salary from £12.91
- Full Time or Part Time hours available
- 28 days holiday - enjoy an additional paid day off on your birthday to celebrate you!
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics, contact lenses or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now’s the perfect time to apply!
Contact Lens Assistant in Arnold employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that prioritises customer service and teamwork. Our Arnold store not only provides comprehensive training and development opportunities but also boasts a range of benefits including competitive salaries, generous holiday allowances, and employee support services, making it an ideal workplace for those passionate about enhancing people's vision and hearing health.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Lens Assistant in Arnold
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Specsavers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Specsavers!
We think you need these skills to ace Contact Lens Assistant in Arnold
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Specsavers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Specsavers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Specsavers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Specsavers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
