At a Glance
- Tasks: Manage reception, diary scheduling, and customer communication effectively.
- Company: Join Specsavers, a leading name in Hearcare with a focus on customer care.
- Benefits: Enjoy 28 days holiday, birthday leave, and a bonus scheme.
- Other info: Full-time role with a friendly work environment and a chance to grow your career.
- Why this job: Be part of a supportive team with ongoing training and development opportunities.
- Qualifications: Experience in admin or customer service, great communication skills, and IT proficiency required.
The predicted salary is between 24000 - 36000 € per year.
So you\'re an organisation expert wanting to take your career to the next level? Our Administrator role could be perfect for you.
As an administrator at Specsavers, you\'ll be a key part of our business based in our Audiology HUB. You\'ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you\'ll always put the customers first.
What\'s on offer?
Benefits:
- Hours: 37.5 hours per week
- Salary: up to £12.41 per hour {Depending on experience}
- Extra day off on your birthday
- No weekend working
- Team b onus potential
- Staff discount
- Enhanced sick pay
- Enhanced pay for family leave
- WeCare employee support services
- Access to Headspace App
Some of the key tasks are as follows -
- Explore customer needs thoroughly, and approach customers to offer assistance
- Provide customers with information on how to wear and care for hearing aids
- Provide customers with hearing aid aftercare information
- Utilise the IT systems as required
- Make aftercare calls and run reports
- Undertake banking duties
- Order stock and undertake stock checks
- Work to Specsavers Customer Service Standards
- Actively seek to improve your own skills and product knowledge
If you\'re ready and raring to join our team and drive our practice forward, we can\'t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt so apply today!
Admin Assistant in Lincoln employer: Specsavers
At Specsavers, we pride ourselves on being an exceptional employer, offering a supportive work culture where your growth is our priority. As an Admin Assistant in Lincoln, you'll enjoy comprehensive training, a competitive benefits package including a bonus scheme and generous holiday allowance, and the opportunity to be part of a friendly team dedicated to providing outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Lincoln
✨Tip Number 1
Familiarise yourself with the specific software and IT systems mentioned in the job description, particularly Office 365. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios where you greet customers or handle inquiries. This will help you feel more confident and prepared for the face-to-face interactions that are crucial for this role.
✨Tip Number 3
Research Specsavers and their values, especially regarding customer service. Being able to articulate how your personal values align with theirs during the interview can show your genuine interest in the company and its mission.
✨Tip Number 4
Network with current or former employees of Specsavers if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Admin Assistant in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative roles and customer service. Emphasise your organisational skills and any experience with IT systems, particularly Office 365.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and your ability to communicate effectively. Mention specific examples of how you've excelled in fast-paced environments and your commitment to customer service.
Highlight Key Skills:In your application, clearly outline your key skills such as diary management, communication, and adaptability. Use bullet points for clarity and ensure they align with the job description provided by Specsavers.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Specsavers
✨Showcase Your Organisational Skills
As an Admin Assistant, your organisational skills are crucial. Be prepared to discuss specific examples of how you've managed schedules or organised tasks in previous roles. This will demonstrate your ability to handle the responsibilities of the position.
✨Communicate Effectively
Since you'll be the friendly point of contact for customers, practice clear and confident communication. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your interpersonal skills.
✨Familiarise Yourself with IT Systems
The role requires effective use of IT systems, including Office 365. Brush up on your knowledge of these tools and be ready to discuss how you've used them in past experiences. This will show that you're tech-savvy and ready to hit the ground running.
✨Demonstrate a Positive Attitude
A positive attitude is key in customer service roles. During the interview, convey enthusiasm for the position and the company. Share examples of how you've maintained a positive outlook in challenging situations, as this will resonate well with the interviewers.
