At a Glance
- Tasks: Provide excellent customer service and assist with phone inquiries about products.
- Company: Join the friendly team at Specsavers in Altrincham.
- Benefits: Earn a real wage while gaining valuable experience and qualifications.
- Why this job: Kickstart your career in customer service with hands-on training and support.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Full-time role with flexible shifts, including weekends.
The predicted salary is between 800 - 1400 £ per month.
As an apprentice in our store, you’ll have everything you need to realise your potential in a role, all whilst earning a real wage. You will give customers top-notch advice. The role involves efficiently answering telephone calls to the store and advising customers that their hearing aids/glasses are ready or delayed as appropriate.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Days and Shifts to be confirmed. Full time to include weekend working.
- Expected Duration: 1 Year 1 Month
Customer Service Apprenticeship - Altrincham Specsavers employer: SPECSAVERS OPTICAL SUPERSTORES LIMITED
Contact Detail:
SPECSAVERS OPTICAL SUPERSTORES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship - Altrincham Specsavers
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about how you'd handle different situations in the store.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. They want to see how you’d fit into their team, so don’t be afraid to show your enthusiasm for helping customers and working in a busy environment.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly. Plus, it shows that you're proactive and keen to join us at Specsavers. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Apprenticeship - Altrincham Specsavers
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about helping customers and making their experience top-notch.
Tailor Your Application: Make sure to customise your application to fit the role. Highlight any relevant experience or skills that relate to customer service, especially if you've dealt with customers before. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the Customer Service Apprenticeship.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SPECSAVERS OPTICAL SUPERSTORES LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and what it means to provide top-notch advice. Brush up on common questions about hearing aids and glasses, as well as Specsavers' values and services.
✨Practice Makes Perfect
Rehearse your answers to typical interview questions. Think about scenarios where you've provided excellent customer service or resolved a difficult situation. This will help you articulate your experiences clearly during the interview.
✨Dress to Impress
Even though it's an apprenticeship, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously. It reflects your enthusiasm for the role and respect for the interviewers.
✨Ask Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about training opportunities or team dynamics.