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- Tasks: Provide top-notch customer service and assist with phone inquiries.
- Company: Join the friendly team at Arnison Specsavers.
- Benefits: Earn a real wage while gaining valuable experience and skills.
- Why this job: Kickstart your career in customer service with hands-on training.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Full-time role with weekend shifts and a supportive learning environment.
The predicted salary is between 800 - 1400 £ per month.
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage. You will be giving customers top‑notch advice.
The role involves:
- Efficiently answering telephone calls to the store.
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Days and shifts to be confirmed. Full time to include weekend working.
- Expected Duration: 1 Year 1 Month
Customer Service Apprenticeship - Arnison Specsavers in Belmont employer: SPECSAVERS OPTICAL SUPERSTORES LIMITED
Contact Detail:
SPECSAVERS OPTICAL SUPERSTORES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship - Arnison Specsavers in Belmont
✨Tip Number 1
Make sure you research Specsavers and their customer service values. Knowing what they stand for will help you connect with the team during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be answering calls and advising customers, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This shows that you’re engaged and eager to learn more about the apprenticeship and the team you'll be working with.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Service Apprenticeship - Arnison Specsavers in Belmont
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about helping customers and making their experience top-notch.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've had any previous customer service roles or experiences, mention them! We love seeing how you can bring value to our team.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate a well-structured application that’s easy to read. Avoid jargon and make sure your enthusiasm comes across without fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SPECSAVERS OPTICAL SUPERSTORES LIMITED
✨Know Your Stuff
Before the interview, make sure you understand what a Customer Service Apprenticeship involves. Familiarise yourself with the role's responsibilities, like answering calls and advising customers about their glasses or hearing aids. This will show that you're genuinely interested and prepared.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service. Think about scenarios where you've provided excellent service or resolved a customer's issue. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Show Your Personality
Customer service is all about connecting with people. Be yourself in the interview! Let your personality shine through, and don’t be afraid to share a bit about why you’re passionate about helping customers. This can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, have a couple of thoughtful questions ready to ask. Inquire about the team culture or what a typical day looks like for an apprentice. This shows that you’re engaged and eager to learn more about the role and the company.