At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a supportive environment.
- Company: Join Specsavers, a caring company dedicated to customer service and team support.
- Benefits: Earn up to £12.91, enjoy 28 days leave, and get your birthday off!
- Other info: Saturday only role with regular team events and a supportive team.
- Why this job: Start your career in customer service with great training and development opportunities.
- Qualifications: Passion for customer service, teamwork, and good communication skills.
The predicted salary is between 27000 - 27000 € per year.
Are you a caring individual looking to start your career within customer service with Specsavers? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Customer Service Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
What’s on Offer?
- Salary up to £12.91 (experience dependent)
- 28 days annual leave plus your birthday off
- Saturday ONLY
- Pension contribution
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Support with IP, other higher accreditations and Pathway
- Regular team events and team building evenings
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes previous experience in a fast-paced customer service environment. Checked all the boxes? Now’s the perfect time to apply!
Trainee Optical Assistant (Saturday ONLY) in Wokingham employer: Specsavers Norge
Specsavers is an exceptional employer for those looking to kickstart their career in customer service, particularly as a Trainee Optical Assistant in Wokingham. With a strong focus on professional development, you will receive comprehensive training and support from experienced colleagues, alongside attractive benefits such as a competitive salary, generous annual leave, and wellness resources like the Headspace app. Join a friendly team that values your growth and encourages you to explore various career paths within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant (Saturday ONLY) in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be yourself! The team at Specsavers is looking for passionate individuals, so don’t be afraid to let your personality shine through. Show them your enthusiasm for the role and how you can contribute to the team dynamic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Specsavers family. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Optical Assistant (Saturday ONLY) in Wokingham
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you genuinely care about helping others and are excited to start your journey with us!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills we’re looking for, like teamwork and communication. This shows us that you’ve done your homework and are serious about joining our team.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for genuine individuals who can connect with our customers, so show us who you are!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming a Trainee Optical Assistant!
How to prepare for a job interview at Specsavers Norge
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what makes them stand out in the optical industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Passion for Customer Service
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to making customers' lives easier.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you handle difficult customers?' or 'Can you give an example of teamwork?' Practising your responses will help you feel more confident and articulate during the interview.
✨Be Open to Feedback
During the interview, express your willingness to learn and grow. Mention that you're open to receiving feedback and eager to develop your skills. This aligns perfectly with what Specsavers is looking for in a Trainee Optical Assistant.
