At a Glance
- Tasks: Welcome and assist customers while learning about optical services.
- Company: Join the friendly team at Specsavers, a leader in customer care.
- Benefits: Earn up to £12.91, enjoy 28 days leave, and get your birthday off!
- Other info: Regular team events and opportunities for professional growth await you!
- Why this job: Kickstart your career with training and support in a dynamic environment.
- Qualifications: Passion for customer service and teamwork; IT skills are a plus.
The predicted salary is between 26800 - 26800 € per year.
Are you a caring individual looking to start your career within Customer service with Specsavers? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard–workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Customer Service Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
What’s on Offer?
- Salary up to £12.91 (experience dependent)
- 28 days annual leave plus your birthday off
- Pension contribution
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Support with IP, other higher accreditations and Pathway
- Regular team events and team building evenings
What we’re looking for?
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes previous experience in a fast-paced customer service environment.
Checked all the boxes? Now’s the perfect time to apply!
Trainee Lab Tech / Customer Service Assistant in Wokingham employer: Specsavers Norge
Specsavers is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive training and support in a collaborative environment. With a focus on excellent customer service, our team enjoys a range of benefits including competitive salaries, generous annual leave, and unique wellness initiatives like the Headspace app. Join us in a vibrant store atmosphere where your career aspirations can flourish alongside a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Lab Tech / Customer Service Assistant in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and teamwork during the actual interview.
✨Tip Number 3
Show your personality! When you walk into the interview, let your enthusiasm shine through. Be yourself and don’t be afraid to share personal stories that highlight your customer service skills and willingness to learn.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Lab Tech / Customer Service Assistant in Wokingham
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you genuinely care about helping others and are excited to start your journey with us!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills we’re looking for, like teamwork and communication. This shows us that you’ve done your homework and are serious about joining our team.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We value authenticity, so share a bit about who you are and what makes you unique. It helps us get to know you better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Specsavers Norge
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they’re informal, that demonstrate your commitment to providing excellent service.
✨Highlight Teamwork Skills
Since teamwork is key in this role, be ready to discuss examples of how you’ve successfully worked with others in the past. This could be from school projects, volunteer work, or any group activities.
✨Be Open to Learning
Specsavers values development, so show your willingness to learn and grow. Talk about times when you’ve received feedback and how you’ve used it to improve your skills or approach.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask your interviewer. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Trainee Lab Tech.
