At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a supportive environment.
- Company: Join Specsavers, a caring company dedicated to customer service and team support.
- Benefits: Earn up to £12.91, enjoy 28 days leave, and get your birthday off!
- Other info: Enjoy regular team events and a supportive work culture.
- Why this job: Start your career in customer service with great training and development opportunities.
- Qualifications: Passion for customer service, teamwork, and good communication skills.
The predicted salary is between 27000 - 30000 € per year.
Are you a caring individual looking to start your career within Customer service with Specsavers? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Customer Service Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our team has a wonderful group of dedicated people in our store ready and waiting for you to meet.
What’s on Offer?
- Salary up to £12.91 (experience dependent)
- 28 days annual leave plus your birthday off
- Saturday ONLY
- Pension contribution
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Support with IP, other higher accreditations and Pathway
- Regular team events and team building evenings
What we’re looking for?
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes previous experience in a fast-paced customer service environment.
Checked all the boxes? Now’s the perfect time to apply!
Trainee Optical Assistant (Saturday ONLY) employer: Specsavers Norge
Specsavers is an exceptional employer for those looking to kickstart their career in customer service, particularly as a Trainee Optical Assistant in Wokingham. With a strong focus on professional development, a supportive team environment, and a range of benefits including competitive pay, annual leave, and wellness resources, we empower our employees to grow and thrive while making a positive impact on customers' lives. Join us and discover a fulfilling career path where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Optical Assistant (Saturday ONLY)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Specsavers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and teamwork during the actual interview.
✨Tip Number 3
Show your personality! When you meet the team, let your genuine self shine through. They’re looking for someone who fits in with their culture, so don’t be afraid to share your enthusiasm for helping customers and learning new things.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Optical Assistant (Saturday ONLY)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you genuinely care about helping others and are excited to start your journey with us!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for authentic individuals who can connect with our customers, so show us who you are!
Highlight Relevant Skills:Make sure to mention any skills that match what we’re looking for, like teamwork and communication. Even if you don’t have direct experience, relate your past experiences to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Specsavers Norge
✨Know the Company
Before your interview, take some time to research Specsavers. Understand their values, mission, and what they stand for in customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Passion for Customer Service
Since this role is all about helping customers, be ready to share examples of how you've provided excellent customer service in the past. Even if you don’t have direct experience, think of times when you’ve helped someone or gone the extra mile in any situation.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you handle difficult customers?' or 'Can you give an example of teamwork?' Practising your answers will help you feel more confident and articulate during the actual interview.
✨Be Open to Feedback
During the interview, demonstrate your willingness to learn and grow. Mention that you’re open to feedback and eager to develop your skills. This aligns perfectly with what Specsavers is looking for in a Trainee Optical Assistant.
