At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and manage store operations.
- Company: Join Specsavers, a global leader in eye and ear care with a community focus.
- Benefits: Competitive salary, performance bonuses, discounts, and wellness support.
- Other info: Enjoy a supportive culture with excellent training and career growth opportunities.
- Why this job: Make a real difference in your community while advancing your career.
- Qualifications: Team management experience and adaptability are essential.
The predicted salary is between 36800 - 36800 £ per year.
Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference‑making company? You’ve come to the right place. As long as you’re ready to lead by example and champion a customer‑first mindset, you can make a difference as a Store Manager at Specsavers Gloucester.
Alongside your hard work keeping our store and team running like clockwork, we’ll support you to grow your skills even further than you thought possible. You’ll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don’t want to miss.
The Gloucester Specsavers store is a busy environment based in the popular Eastgate Shopping Centre. The store benefits from a prominent retail location and features seven test rooms, serving a diverse customer base while offering expert clinical services alongside a wide range of stylish and affordable eyewear. It also benefits from excellent public transport links, with easy access to local bus routes and Gloucester railway station nearby, making it convenient for both customers and staff commuting from surrounding areas.
The Gloucester Specsavers store is supported by a large and experienced team of approximately 55–60 colleagues, creating a dynamic and fast‑paced working environment. The team includes a mix of clinical and retail professionals, from optometrists and dispensing opticians to optical assistants and support roles, all working together to ensure the smooth day‑to‑day running of the store. With a strong blend of experience and ongoing development, the team fosters a supportive culture where collaboration and knowledge‑sharing are key, enabling colleagues at all levels to thrive and progress in their careers.
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Total package around £36,800, comprising basic salary plus performance based bonus
- Full Time – 38.75 hours per week, including weekend working
- We will auto‑enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks – a portal to a world of great everyday discounts and savings
- WeCare – our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
- Experience in managing teams
- Be flexible and adaptable
- Organised
- Experience working in optical business
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. We can’t wait for you to apply!
Store Manager - Gloucester, Gloucestershire employer: Specsavers Norge
Specsavers Gloucester is an exceptional employer that prioritises employee growth and a supportive work culture. With a dynamic team of around 55-60 colleagues, you will thrive in a collaborative environment while enjoying a competitive salary package, comprehensive benefits, and opportunities for professional development. Located in the bustling Eastgate Shopping Centre, the store offers convenient access for both staff and customers, making it an ideal place to build a rewarding career in eye and hear care.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Gloucester, Gloucestershire
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Specsavers Norge, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Specsavers Norge!
We think you need these skills to ace Store Manager - Gloucester, Gloucestershire
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Specsavers Norge, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Specsavers Norge and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Specsavers Norge that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Specsavers Norge
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
