At a Glance
- Tasks: Be the friendly face of our store, delivering exceptional customer service.
- Company: Join Specsavers, a leading optical brand in Dingwall, Scottish Highlands.
- Benefits: Earn from £12.91 per hour, enjoy discounts, and get extra perks.
- Other info: Enjoy a supportive team environment with great training opportunities.
- Why this job: Make a real difference in customers' lives while growing your career.
- Qualifications: Experience in customer service and basic knowledge of optics or audiology.
The predicted salary is between 26700 - 28000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business is based in the town of Dingwall within the Scottish Highlands. Our store offers free parking and all the equipment you need to excel in your role.
We have a wonderful team of dedicated and professional people in our store ready and waiting for you to meet.
What’s on offer?
- From £12.91 per hour plus bonus potential
- Working hours 37.5 a week to include regular weekend hours
- We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Optical Assistant: Elevate Customer Experience employer: Specsavers Norge
At Specsavers in Dingwall, we pride ourselves on being an exceptional employer that values our team members and their contributions. With a supportive work culture, comprehensive training, and a range of benefits including competitive pay, employee discounts, and enhanced family leave, we ensure our Optical Assistants thrive both personally and professionally. Join us in the stunning Scottish Highlands, where you can enjoy a fulfilling career while making a positive impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Elevate Customer Experience
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to elevate that customer experience.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with a friend or family member. This will help you feel more comfortable and prepared to handle any situation that comes your way in the store.
✨Tip Number 3
Don’t forget to showcase your previous experience! Whether it’s as an Optical Advisor or in another fast-paced customer service role, highlight those skills that make you the perfect fit for the Optical Assistant position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer at Specsavers.
We think you need these skills to ace Optical Assistant: Elevate Customer Experience
Some tips for your application 🫡
Show Your Passion:Let your love for the Specsavers brand shine through in your application. We want to see how your enthusiasm for our products and services can elevate the customer experience.
Highlight Relevant Experience:If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to mention it! We’re looking for that previous optical experience to help you hit the ground running.
Tailor Your Application:Don’t just send a generic application. We want to know why you’re a great fit for this specific role. Use the job description to guide you and align your skills with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Specsavers Norge
✨Know Your Stuff
Brush up on your optical knowledge! Familiarise yourself with common optical terms and products. This will not only show your passion for the industry but also help you answer questions confidently.
✨Show Off Your People Skills
As a proactive people person, be ready to share examples of how you've excelled in customer service roles. Think of specific situations where you went above and beyond for a customer – this will highlight your suitability for the role.
✨Research Specsavers
Dive into the Specsavers brand and their values. Understanding their mission and what makes them unique will allow you to align your answers with their expectations, making you a more appealing candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about team dynamics or training opportunities – it’s a great way to engage with your interviewers!
